Relationship Manager

Description

Job Summary: Responsible for developing and implementing relationship strategies with cooperatives, managing products/services, and providing financial consulting to expand the portfolio and ensure results. Key Highlights: 1. Focus on building and maintaining relationships with agribusiness cooperatives. 2. Development of strategies to expand the customer portfolio. 3. Personalized, high-quality service with a long-term vision. **Description and Responsibilities:** **Working Hours:** **Experience Level:** Not Specified **Employment Type:** Not Specified * Responsible for developing and implementing cooperative relationship strategies, including management of product and service portfolios, supporting business teams and PA processes related to Agro Segment members, through marketing of portfolio products and services, as well as delivering financial consulting focused on cooperative needs and cooperative results, aiming at profitability and portfolio expansion, promoting service quality, efficiency, and standardization, achievement of established targets, and offering products and services aligned with expectations and loyalty within their area of responsibility. **Requirements:** **Education: Bachelor’s degree completed in Administration, Economics, Agronomy, or related fields.** **Certification:** ANBIMA CPA 10 or CPA 20 mandatory **Skills:** Excellent verbal and written communication skills, negotiation ability, organization, and planning. **Preferred Qualification:** Knowledge of the Agribusiness Segment, documentation, and credit lines. **Mandatory:** CNH (Brazilian National Driver’s License) **Main Responsibilities:** * Generate value for the Cooperative Member, Community, and Cooperative. * Build and maintain relationships and foster loyalty, increasing business volume, expanding usage of products, and minimizing risks. * Achieve established targets by offering products and services aligned with cooperative members’ expectations. * Expand the cooperative membership base in alignment with established business strategies. * Monitor the evolution of the portfolio under their responsibility, including diversification of products and services. * Ensure portfolio performance and results with short-, medium-, and long-term perspectives. * Promote offered products and services—including advantages and benefits—covering interest rates, terms, commercial conditions, and the unique value proposition of cooperativism. * Provide personalized, high-quality service to cooperative members in their portfolio to support retention and loyalty. * Ensure all approved operations undergo analysis compliant with established policies and regulations, supported by guarantees appropriate to the transaction. * Manage overdue collections to minimize cooperative delinquency. * Guarantee excellence in service delivery and cooperative member experience. **Technical Knowledge:** * Computer Skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook) * Negotiation of financial products and services * Cooperative credit legislation * Customer service techniques * Financial market * Sales techniques * Credit policy * Central Bank (BACEN), Securities and Exchange Commission (CVM), and ANBIMA regulations * Financial mathematics * Products and services (funding and credit, bank collections, etc.) **Benefits:** No benefits specified