Job Summary: Process customer requests and feedback, resolve conflicts, assist users with mobile applications, verify photographic records, and support the supervisor in promotional activities. Key Highlights: 1. Customer service and conflict resolution 2. Support for mobile application users 3. Positive attitude and good communication Process customer requests and feedback (via chat, outbound calls, and in-person service) regarding service quality, handle objections, and resolve conflicts between service users. Assist passengers with registration on the mobile application and support them in resolving issues related to their orders. Perform verification of photographic records. Support the supervisor in promotional activities. We are looking for: Diploma/Bachelor's degree in any field. Experience in customer service and sales is a strong advantage. Positive attitude, friendly personality, and good communication skills. Excellent interpersonal and problem-solving skills. Employment Type: Full-time CLT Compensation: R$2.000,00 - R$2.300,00 per month Selection Question(s): * Do you have English proficiency (reading and writing)? * Do you currently reside in Primavera do Leste? Experience: * Customer Service (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
