Communicator Technician

Description

Job Summary: Provide accurate and prompt technical support to mechanical technicians, mediate with the factory, and issue internal solutions. Key Highlights: 1. Technical support to mechanical technicians 2. Mediation with the factory regarding machine issues 3. Issuance of internal solution documents **Job Description:** ---------------------- Respond to DTAC cases from mechanical technicians, providing accurate and prompt technical support, ensuring correct interpretation and execution of services. Provide remote support to technicians and on-site support when necessary. Issue internal solution documents for mechanical technicians; act as the liaison with the factory concerning customer machine issues and relay DTAC solution information to mechanical technicians. **Essential Requirements:** ------------------------------ Completed or currently pursuing a Bachelor’s degree in Mechanical Engineering; Basic Microsoft Office package; Experience with Service Advisor; Driver’s License Category B and willingness to travel. **Employment Type:** -------------------------- CLT **PCD:** -------- NOT APPLICABLE **Benefits:** --------------- Meal card Partnership agreements \- John Deere Collection discount Partnership agreement \- Payroll-deductible loan (Bradesco) Childcare allowance (for mother employees) Health insurance plan \- UNIMED Transportation allowance Breakfast at the company Life insurance Partnership agreement \- Sesc Club Scholarship program School supplies kit for children (scheduled event) Corporate University Partnership agreement \- Odontoprev Dental Plan **Work Location:** ---------------------- IGUACU MAQUINAS \- ADMINISTRATIVE CENTER