Collections Assistant

Description

Job Summary: Collections professional with experience in negotiation and report analysis, responsible for recovering outstanding amounts and reducing delinquency. Key Highlights: 1. Recovery of outstanding amounts and reduction of delinquency 2. Communication and negotiation with customers 3. Organization and attention to detail Description: Apply quickly via email: Requirements and Qualifications: * Prior experience in collections or accounts receivable — 6 months to 1 year working in medium-sized companies * Strong verbal and written communication skills — ability to negotiate with customers * Proficiency in Excel spreadsheets — ability to create and analyze reports * Organization and attention to detail — document and deadline management * Availability to work business hours — 8 a.m. to 6 p.m. Desirable: * Knowledge of collections systems (SISCOM, BCO) — familiarity with digital platforms * Experience in debt negotiation — proven track record of delinquency reduction * Basic English fluency — ability to read technical documents * Certification in finance or accounting — competitive advantage * Teamwork capability — collaboration with other departments Responsibilities and Duties: * Ensure recovery of 95% of collected amounts — monthly performance targets * Reduce delinquency rate by 10% annually — efficiency indicators * Maintain updated database — customer and payment tracking * Provide weekly collection status reports — transparency for management * Participate in alignment meetings with the finance team — process integration Benefits: Food or Meal Allowance of R$ 300.00, Transportation Allowance Work Schedule: Monday to Friday, 8 a.m. to 5 p.m. Knowledge: Education: Completed High School 2512030202191781533