Relationship Manager

Description

**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT Responsible for implementing customer relationship strategies, including management of the product and service portfolio, support to business teams and PA-related processes, through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and offering product and service solutions compatible with customer expectations and loyalty within the manager's area of responsibility. **Requirements:*** Bachelor's degree in Business Administration, Economics or related fields; * CPA 10 and CPA 20 certifications; * Proficiency in Microsoft Office suite; * Knowledge of negotiation techniques for financial products and services; * Basic knowledge of credit cooperative legislation; * Expertise in customer service techniques; * Knowledge of the financial market; * Expertise in sales techniques; * Knowledge of financial mathematics; * Knowledge of credit policies. **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Internal benefits, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Transportation voucher, Wellhub (Gympass)