Job Summary: The professional will provide exceptional customer service, ensuring a comfortable and efficient experience for patients at the clinic. Key Highlights: 1. Exceptional and welcoming customer service at the clinic. 2. Effective communication with patients and medical staff. 3. Organization and attention to detail in patient scheduling and registration. **Mission** Provide exceptional customer service, ensuring that patients’ experience at the clinic is comfortable, efficient, and professional. Communicate clearly with patients, providing accurate information regarding procedure schedules and clinic policies. Collaborate with other staff members to ensure a harmonious work environment and a positive experience for patients. **Key Responsibilities** * Customer Service: Greet patients courteously and empathetically, creating a welcoming and comfortable environment from the moment they enter the clinic. * Procedure Scheduling: Manage scheduling for nuclear medicine procedures, ensuring patients are seen efficiently and appointment times are optimized. * Patient Registration: Accurately and confidentially collect patients’ personal and insurance information, ensuring compliance with data privacy regulations. * Guidance and Direction: Provide clear instructions to patients regarding the procedures they will undergo, including pre- and post-procedure instructions, room locations, and any specific requirements. * Internal and External Communication: Serve as the liaison between patients, medical staff, and other departments within the clinic, ensuring effective communication and appropriate coordination of care. **Requirements** * High school diploma; * Technical course in administration or related field; * 6 months of experience in customer service. **Behavioral Skills** * Attention to detail * Organization * Planning **Address:** R. Amazonas, 301 - Ribeirão Fresco, Blumenau - SC, 89020-900 **Schedule**: Monday to Friday, 6:50 AM to 3:50 PM; Saturday, 7:00 AM to 11:00 AM.