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registration data updates, financial guidance, plan changes, and service recommendations, demonstrating empathy, active listening, and problem-solving;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n\n\n\\- Resolve doubts, log requests, complaints, and provide general guidance;\\- Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; \n\n* Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n \n\n**SUPPORT** \n\n* Provide first-level technical support, assisting customers with technical difficulties (service access issues, service instability, equipment configuration, system failures), and escalating more complex cases to appropriate levels;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Resolve doubts, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n \n\n**COLLECTIONS** \n\n* Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Resolve doubts, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n \n\n**RETENTION** \n\n* Handle cancellation requests, seeking to understand reasons and applying retention strategies where applicable;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Resolve doubts, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues;\n\n \n\n**MONETIZATION** \n\n* Perform customer service procedures aimed at after-sales, monetization, renewal, customer base loyalty, and conduct surveys when necessary;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Resolve doubts, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n **What we’re looking for in this opportunity:** \n\n \n\n**SAC** \n\n* High school diploma;\n* Knowledge of sales and customer service techniques, negotiation and customer prospecting techniques, as well as familiarity with Google tools (Sheets, Docs);\n* Proficiency in typing and grammar.\n\n \n\n**SUPPORT** \n\n* High school diploma;\n* Basic computer knowledge and understanding of computer networks;\n* Strong oral and verbal communication skills.\n\n \n\n**COLLECTIONS** \n\n* High school diploma;\n* Basic computer and mathematics knowledge;\n* Collection techniques.\n\n \n\n**RETENTION/MONETIZATION** \n\n* High school diploma;\n* Basic computer and mathematics knowledge.\n\n \n\n**The following will be considered a plus:** \n\n \n\n**SAC** \n\n* Six months of prior experience in the field;\n* Familiarity with consumer protection laws.\n\n \n\n**SUPPORT** \n\n* Familiarity with Google tools (Sheets, Docs);\n* Knowledge of consumer protection laws and customer service techniques;\n* Cisco and Mikrotik certifications.\n\n \n\n**COLLECTIONS** \n\n* Flexible availability;\n* Experience in telemarketing operations;\n* Customer service techniques.\n\n \n\n**RETENTION/MONETIZATION** \n\n* Six months of experience in the field;\n* Knowledge of customer service techniques and Google tools (Sheets, Docs).\n **At Brisanet Group, you’ll find:** \n\n \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that fosters personal and professional development;\n* Horizontal and vertical structure, meaning you are the protagonist of your career!;\n* Meal benefits (Headquarters via cafeteria and branches via Alelo);\n* Co-payment health plan;\n* Dental plan;\n* Life insurance;\n* WellHub (GymPass);\n* IVI (Emotional Support Platform);\n* Childcare allowance;\n* PCD dependent allowance;\n* Payroll-deducted loan (after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Up to 60% discounts at Higher Education Institutions.","price":"Negotiable Salary","unit":"per 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We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you.\n\n \n\nCome see for yourself!\n\n **Responsibilities and duties** \n\n* Customer Service: Greet customers courteously and assistively, helping clarify questions and providing information about products, including dosage, usage, and possible side effects.\n\n \n\n* Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive proper instructions on medication use.\n\n \n\n* Sales and Transaction Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments in cash, credit card, or other pharmacy-accepted payment methods.\n\n \n\n* Inventory Management: Regularly check medication and product stock, restock items as needed, and ensure products are within their expiration dates. 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Ensure hazardous products are properly stored according to safety regulations.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma;\n* Basic computer skills;\n* Previous experience as a cashier and in customer service is desirable;\n* Availability to work a 6x1 shift schedule (closing shifts).\n\n \n\nWHAT CAN BE A DIFFERENTIAL:\n\n \n\n* Experience as a cashier and in customer service.\n\n \n\n* To increase your chances of being selected for this position, fill out the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course developed by Rede de Farmácias Pague Menos and Extrafarma.\n\n \n\n**Additional information** \n\nBENEFITS:\n\n* Meal allowance (according to collective agreement);\n* Transportation allowance;\n* Health plan based on eligibility by location and position;\n* Dental plan by enrollment;\n* Life insurance and funeral assistance;\n* Online therapy platform;\n* Maternity program;\n* Educational partnerships with exclusive discounts for employees and dependents;\n* Pague Menos Corporate University with courses and training - Up Farma;\n* Gold discount at Pague Menos Pharmacies;\n* Pharmacy partnership with payroll deduction discount - Epharma;\n\n \n\nWe do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in every state of the country, which makes us naturally large and diverse!\n\n \n\nOur story began in 1981 when we opened our first store in Fortaleza-CE, and through **human dignity**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. \n\n\n\n \n\nOur business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be not only a pharmacy chain but also an **integrated health hub**. 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(Closing)\n\n \n\nWHAT CAN BE A DIFFERENTIAL:\n\n \n\n* Experience as a cashier operator and in customer service.\n\n \n\n* To increase your chance of being selected for this position, fill out the form at the link https://bit.ly/cursodeoperadordeloja and win a spot in the free Store Operator Course, developed by Rede de Farmácias Pague Menos and Extrafarma.\n\n \n\n* Customer Service: Greet customers in a courteous and helpful manner, assist in clarifying doubts, and provide information about products, including dosage, usage, and possible side effects.\n\n \n\n* Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive proper instructions regarding medication use.\n\n \n\n* Sales and Sales Registration: Conduct sales of over-the-counter products and accurately record transactions. 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We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you.\n\n \n\nCome check it out!.\n\n **Responsibilities and duties** \n\n* Provide customer service at the cash register and in other pharmacy areas if necessary;\n* Perform opening and closing of the medication cash register;\n* Ensure product registration;\n* Check and price products;\n* Restock items in pharmacy sections.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma;\n* Basic computer knowledge;\n* Availability to work on a 6x1 schedule;\n* Availability to work intermediate hours from 10 a.m. to 7 p.m. (covering opening and closing shifts).\n\n \n\nWHAT CAN BE A DIFFERENTIAL:\n\n \n\nPrevious experience as a cashier operator and in customer service is desirable.\n\n **Additional information** \n\nBENEFITS:\n\n* Transportation allowance;\n* Health plan based on eligibility by location and position;\n* Dental plan by adhesion;\n* Life insurance and funeral assistance;\n* Online therapy platform;\n* Pregnant women program;\n* Educational partnerships with exclusive discounts for employees and dependents;\n* Pague Menos Corporate University with courses and training – Up Farma;\n* Gold discount at Pague Menos Pharmacies;\n* Pharmacy partnership with payroll deduction discount – Epharma;\n\n \n\nWe do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. 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This position is being advertised in your city because the company conducts external recruitment for candidates willing to relocate to BH for work. We provide accommodation for employees from other regions of Minas Gerais and other states.***\n\n* **Benefits:** transportation voucher, health and dental plan (no deductions), meals at the company, day off on birthday, and 50% discount at Nashy network.\n* **Salary:** negotiable.\n* **Work schedule:** rotating shift with two days off per week.\n* Minimum 6 months of experience as a Cook required.\n* **Responsibilities:** ingredient preparation before restaurant opening, preparing customer dishes, supporting supervision of kitchen assistants, and assisting with kitchen cleaning.\n\nJob type: Full-time CLT\n\nPay: R$1.640,00 - R$2.500,00 per month\n\nBenefits:\n\n* Medical assistance\n* Dental assistance\n* Commercial agreements and discounts\n* Transportation voucher\n\nExperience:\n\n* as Cook (Required)","price":"R$1,640-2,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762681626000","seoName":"cook","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-parana2/cate-pharmacy/cook-6434324816588912/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"b2a4399d-7add-4249-9e8f-29554f9e0823","sid":"51176de1-e5a1-4340-b33e-ada981608183"},"attrParams":{"summary":null,"highLight":["6 months experience required","Health and dental insurance provided","Accommodation available for employees"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Para","unit":null}]},"addDate":1762681626296,"categoryName":"Pharmacy","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4182,4209","location":"5WMX+8X Aparecida - State of Paraíba, Brazil","infoId":"6433231123801912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Kitchen Assistant","content":"**ATTENTION:** ***Position in Belo Horizonte, Minas Gerais. This position is being advertised in Juazeirinho because the company conducts external recruitment for candidates willing to relocate to BH for work. We provide accommodation for employees from other regions of Minas Gerais and other states.***\n\n**RESPONSIBILITIES:** Ensure efficiency in the kitchen department by supporting the execution of operational tasks. Clean and organize the kitchen, prepare ingredients and customer dishes.\n\n**COMPENSATION:** salary of R$1,640.00 + bonus of up to R$200.00\n\n**BENEFITS:** health insurance, dental plan, study scholarships, meals at the company, free housing, Sesc membership, and 50% discount at restaurants.\n\n**WORK HOURS:** Weekly schedule with two days off per week.\n\nJob type: Full-time CLT\n\nPay: R$1,640.00 - R$1,840.00 per month\n\nBenefits:\n\n* Medical insurance\n* Dental insurance\n* Transportation allowance\n\nSelection question(s):\n\n* Are you available to work night shifts?","price":"R$1,640-1,840/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762596181000","seoName":"kitchen-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-parana2/cate-pharmacy/kitchen-assistant-6433231123801912/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"c60cd89d-f97d-4923-a3d0-77334cbae59d","sid":"51176de1-e5a1-4340-b33e-ada981608183"},"attrParams":{"summary":null,"highLight":["Kitchen Assistant in Belo Horizonte","Salary R$1,640 + bonus","Benefits include health plan and housing"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Para","unit":null}]},"addDate":1762596181546,"categoryName":"Pharmacy","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4182,4209","location":"R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil","infoId":"6382251743104312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Pharmaceutical Care Specialist - Sousa/PB (Temporary)","content":"We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We take pride in our history, so we do our best today without losing sight of tomorrow.\n\n \n\nIf you value human dignity, integrity, customer focus, results excellence, sustainability, and innovation in everything you do, come join our team of giants.\n\n \n\nWhat is the work environment like?\n\n \n\nWe offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you.\n\n \n\nCome see!\n\n **Responsibilities and duties** \n\n* Blood pressure measurement – hypertension;\n* Glucose testing – diabetes;\n* Cholesterol testing;\n* Administration of injectables;\n* Medication review;\n* Self-care;\n* Immunization;\n* Smoking cessation follow-up;\n* Weight loss follow-up;\n* Use of company administrative/financial tools such as ERP and SNGPC;\n* Training store operators on the company's service standards and technical pharmaceutical guidance;\n* Management of regulatory pharmaceutical procedures in the pharmacy.\n\n **Requirements and qualifications** \n\n* Bachelor’s degree in Pharmacy;\n* Experience in customer service in retail stores;\n* Knowledge in analysis and interpretation of service and sales results and indicators;\n* Possess customer service and sales techniques.\n\n \n\nWHAT COULD BE A DIFFERENTIAL?\n\n \n\n* Experience managing customer service/sales teams;\n* Courses, training, or specializations in pharmaceutical care and clinical practice.\n\n \n\n**Additional information** \n\nBENEFITS:\n\n* Meal allowance (according to collective agreement);\n* Transportation allowance;\n* Health plan based on eligibility by location and position;\n* Dental plan by adhesion;\n* Life insurance and funeral assistance;\n* Online therapy platform;\n* Pregnant Women Program;\n* Educational partnerships with exclusive discounts for employees and dependents;\n* Pague Menos Corporate University with courses and training – Up Farma;\n* Gold discount at Pague Menos Pharmacies;\n* Pharmacy partnership with payroll deduction discount – Epharma;\n\n \n\nWe do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in all states of the country, which makes us naturally giant and diverse!\n\n \n\nOur story began in 1981 when we opened our first store in Fortaleza-CE, and through **human dignity**, **results excellence**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. \n\n\n\n \n\nOur business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be not only a pharmacy chain but an **integrated health hub**. 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Pharmacy in Parana
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Parana
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Location:Parana
Category:Pharmacy
Pharmacist - Central (Temporary Position)64710081305090120
Indeed
Pharmacist - Central (Temporary Position)
Description: * Bachelor's degree in Pharmacy; * Experience in customer service in retail stores; * Knowledge of analysis and interpretation of customer service and sales performance metrics and indicators; * Proficiency in customer service and sales techniques. WHAT WOULD BE A DIFFERENTIAL? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical/clinical care; * Blood pressure measurement for hypertension; * Blood glucose measurement for diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care; * Immunization; * Smoking cessation support; * Weight loss support. * Use of company administrative/financial tools such as ERP and SNGPC; * Training store staff on the company’s customer service standards and pharmaceutical technical guidance; * Management of regulatory pharmaceutical technical procedures in the pharmacy. 2512070202191690345
R. Pedro Velho, 16 - A Definir, São Miguel - RN, 59920-000, Brazil
Negotiable Salary
Pharmacist - Central (TEMPORARY POSITION)64711044946050121
Indeed
Pharmacist - Central (TEMPORARY POSITION)
We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live life fully. We take pride in our history, which is why we give our best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovative solutions in everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We foster an excellent organizational climate, with engaged people committed to delivering outstanding results—and ample growth opportunities for you. Come take a look! **Responsibilities and Duties** * Blood pressure measurement—hypertension; * Blood glucose measurement—diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care guidance; * Immunization services; * Smoking cessation support; * Weight loss support. * Use of company administrative/financial tools, such as ERP and SNGPC; * Training store operators on company service standards and pharmaceutical technical guidelines; * Management of pharmaceutical regulatory technical procedures in the pharmacy. **Requirements and Qualifications** * Bachelor’s degree in Pharmacy; * Experience in customer service within retail stores; * Knowledge of analysis and interpretation of service and sales performance metrics and indicators; * Proficiency in customer service and sales techniques. WHAT COULD BE A DIFFERENTIATOR? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical and clinical care/assistance. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan—eligibility determined by location and position; * Dental insurance plan—voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership program (Epharma), with payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present across all states of Brazil, we are naturally giant—and diverse! Our story began in 1981, when we opened our first store in Fortaleza-CE. Guided by **humanity**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling products and services focused on our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be more than just a pharmacy chain—we aim to be an **integrated health hub**. Thus, beginning in 2016, we launched Clinic Farma: a pharmacist-led clinic where customers receive personalized treatment follow-up in equipped, comfortable consultation rooms. Today, we are over 25,000 giants united by a single mission: ensuring quality healthcare access across Brazil so more people can **live life fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work hard grow.
R. Pedro Velho, 16 - A Definir, São Miguel - RN, 59920-000, Brazil
Negotiable Salary
CASHIER OPERATOR SOUSA PB64538150397827122
Indeed
CASHIER OPERATOR SOUSA PB
Among the activities to be performed by the Cashier Operator are conducting cashier operations, organizing sections, pricing and restocking products. Also conducting sales of products and services. We are Redepharma, a company that believes in the potential of our people, with 100 strategically located units in the states of Paraíba, Pernambuco, and Rio Grande do Norte, making us the fastest-growing pharmacy network in the Northeast. Let's get to know each other a little better! https://www.redepharma.com.br/a\-redepharma @redepharma **Responsibilities and duties** * Experience in customer service. * Knowledge of cash register opening and closing procedures. * Familiarity with different payment methods (card, PIX, voucher, etc.). * Courses in customer service, sales, or cash operations (a plus). **Requirements and qualifications** * High school diploma completed. * Previous experience as a cashier, attendant, salesperson, or similar roles (desirable). * **Availability of schedule**, including weekends and holidays, according to shift rotation. * Basic knowledge of mathematics and computer/PoS system usage. * Agility and attention to detail. * Good communication and professional demeanor. * Ability to work in a team and handle high customer traffic. * Organization and responsibility when handling money. **Additional information** Our benefits include Gympass, Legal and Psychological Counseling. We invite you to become part of a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you're looking for a stimulating work environment with continuous learning opportunities and challenging projects, come join our team!
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
Negotiable Salary
Rural Microcredit Agent - Inec - Sousa - PB64527121570946123
Indeed
Rural Microcredit Agent - Inec - Sousa - PB
We are looking for people with good communication skills, proactive attitude, and strong performance in client outreach and service. The Microcredit Agent will work within the Microfinance team, carrying out the stages of client acquisition, analysis, credit approval, and negotiation of loans for small entrepreneurs in the Agroamigo Microfinance Program. Do you think this challenge is right for you? Then check if you meet the necessary qualifications to apply in our selection process. Come be part of this family ESSENTIALLY MADE OF PEOPLE! **Responsibilities and duties** **Activities:** * In-person, phone, or email customer service for program clients; * Prospecting new customers; * Guidance on proper management of granted credits; * Immediate collection of overdue credits; * And other related activities. **Requirements and qualifications** High school diploma; Proficiency in Office Suite (Word and Excel); Availability for intercity travel. **Differentiators:** Experience in sales; Technical degree in Agriculture, Animal Science, or related fields. **Additional information** **Base Salary:** R$ 1.712.11; Situational Compensation: Agent Crescer up to R$ 1.588.14 – Agent Mais up to R$ 1.805.40; Maximum Variable Compensation: Agent Crescer up to R$ 1.482.26 – Agent Mais up to R$ 2.011.64; Workload: 200 hours per month. **Benefits of working at INEC:** Development and training programs; Medical and dental plan; Emotional health program; Private pension plan; Meal allowance and basic basket allowance: R$ 1.496.46; Wellhub; Childcare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Agroamigo Paraíba Regional Office Phone: 83 99994-7124 E-mail: karine.furtado@inec.org.br / clara.pontual@inec.org.br Register now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Instituto Nordeste Cidadania (Inec) is a Civil Society Organization (OSC) focused on the sustainable development of communities in the Northeast region of Brazil. In 2003, its accreditation as a Public Interest Civil Society Organization (Oscip) enabled Inec to partner with Banco do Nordeste to operate microfinance programs. Since then, Inec has accumulated 20 years of experience in microcredit, having been responsible for operating Crediamigo from 2003 to 2022, and Agroamigo since 2005 until today. In 2021, the international NGO Water.Org joined forces with Inec and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1,410,064 active clients spread across 2,074 municipalities in Brazil's semi-arid region. Beyond microfinance, Inec invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social empowerment, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, there are over two thousand employees active across all states in the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this #MadeOfPeople team and bring your talent to Inec!
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
R$1,712/month
Customer Service Operator64522228544770124
Indeed
Customer Service Operator
**Job Description** We are looking for a **Customer Service Operator** responsible for providing support and attending to customers through voice channels (telephone) and chat, ensuring excellent customer relations, efficient resolution of requests, and delivering the best possible experience. This role covers various areas such as customer support, customer service center (SAC), collections, cancellations, and retention, following company standards and policies. If you are a careful professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Experience the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets upon request; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other related duties according to department needs and leadership guidance; **CUSTOMER SERVICE CENTER (SAC)** * Handle customer service center (SAC) inquiries, focusing on resolving requests: billing and service complaints, address changes, account holder changes, registration data updates, financial guidance, plan changes, and service recommendations, demonstrating empathy, active listening, and problem-solving; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; \- Resolve doubts, log requests, complaints, and provide general guidance;\- Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **SUPPORT** * Provide first-level technical support, assisting customers with technical difficulties (service access issues, service instability, equipment configuration, system failures), and escalating more complex cases to appropriate levels; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve doubts, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **COLLECTIONS** * Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve doubts, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **RETENTION** * Handle cancellation requests, seeking to understand reasons and applying retention strategies where applicable; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve doubts, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues; **MONETIZATION** * Perform customer service procedures aimed at after-sales, monetization, renewal, customer base loyalty, and conduct surveys when necessary; * Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve doubts, log requests, complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Meet performance indicators (KPIs) such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues. **What we’re looking for in this opportunity:** **SAC** * High school diploma; * Knowledge of sales and customer service techniques, negotiation and customer prospecting techniques, as well as familiarity with Google tools (Sheets, Docs); * Proficiency in typing and grammar. **SUPPORT** * High school diploma; * Basic computer knowledge and understanding of computer networks; * Strong oral and verbal communication skills. **COLLECTIONS** * High school diploma; * Basic computer and mathematics knowledge; * Collection techniques. **RETENTION/MONETIZATION** * High school diploma; * Basic computer and mathematics knowledge. **The following will be considered a plus:** **SAC** * Six months of prior experience in the field; * Familiarity with consumer protection laws. **SUPPORT** * Familiarity with Google tools (Sheets, Docs); * Knowledge of consumer protection laws and customer service techniques; * Cisco and Mikrotik certifications. **COLLECTIONS** * Flexible availability; * Experience in telemarketing operations; * Customer service techniques. **RETENTION/MONETIZATION** * Six months of experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). **At Brisanet Group, you’ll find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that fosters personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria and branches via Alelo); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare allowance; * PCD dependent allowance; * Payroll-deducted loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions.
VRM3+F9 Pau dos Ferros - State of Rio Grande do Norte, Brazil
Negotiable Salary
Store Operator - Sousa/PB64370341801473125
Indeed
Store Operator - Sousa/PB
We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. If you value human dignity, integrity, customer focus, results-driven performance, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you. Come see for yourself! **Responsibilities and duties** * Customer Service: Greet customers courteously and assistively, helping clarify questions and providing information about products, including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive proper instructions on medication use. * Sales and Transaction Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments in cash, credit card, or other pharmacy-accepted payment methods. * Inventory Management: Regularly check medication and product stock, restock items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy products, including their features, benefits, and potential drug interactions. * Phone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Keep customer service areas and shelves organized. Ensure hazardous products are properly stored according to safety regulations. **Requirements and qualifications** * High school diploma; * Basic computer skills; * Previous experience as a cashier and in customer service is desirable; * Availability to work a 6x1 shift schedule (closing shifts). WHAT CAN BE A DIFFERENTIAL: * Experience as a cashier and in customer service. * To increase your chances of being selected for this position, fill out the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course developed by Rede de Farmácias Pague Menos and Extrafarma. **Additional information** BENEFITS: * Meal allowance (according to collective agreement); * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training - Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership with payroll deduction discount - Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in every state of the country, which makes us naturally large and diverse! Our story began in 1981 when we opened our first store in Fortaleza-CE, and through **human dignity**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be not only a pharmacy chain but also an **integrated health hub**. Thus, starting in 2016, we launched Clinic Farma, a pharmaceutical consultation service where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25,000 giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
Negotiable Salary
Store Operator Person - Sousa/PB64370341446529126
Indeed
Store Operator Person - Sousa/PB
Description: * High school graduate; * Knowledge of Basic Computer Skills; * Previous experience as a cashier operator and customer service is desirable. * Availability to work on a 6x1 shift schedule. (Closing) WHAT CAN BE A DIFFERENTIAL: * Experience as a cashier operator and in customer service. * To increase your chance of being selected for this position, fill out the form at the link https://bit.ly/cursodeoperadordeloja and win a spot in the free Store Operator Course, developed by Rede de Farmácias Pague Menos and Extrafarma. * Customer Service: Greet customers in a courteous and helpful manner, assist in clarifying doubts, and provide information about products, including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive proper instructions regarding medication use. * Sales and Sales Registration: Conduct sales of over-the-counter products and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product inventory, restock items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on products available at the pharmacy, including their characteristics, benefits, and possible drug interactions. * Telephone Service: Answer phone calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are properly stored according to safety regulations. 2511060202271591394
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
Negotiable Salary
Cashier Operator - Center64345568601859127
Indeed
Cashier Operator - Center
We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We are proud of our history, so we do our best today without losing sight of tomorrow. If you value human appreciation, integrity, customer focus, exceeding results, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you. Come check it out!. **Responsibilities and duties** * Provide customer service at the cash register and in other pharmacy areas if necessary; * Perform opening and closing of the medication cash register; * Ensure product registration; * Check and price products; * Restock items in pharmacy sections. **Requirements and qualifications** * High school diploma; * Basic computer knowledge; * Availability to work on a 6x1 schedule; * Availability to work intermediate hours from 10 a.m. to 7 p.m. (covering opening and closing shifts). WHAT CAN BE A DIFFERENTIAL: Previous experience as a cashier operator and in customer service is desirable. **Additional information** BENEFITS: * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by adhesion; * Life insurance and funeral assistance; * Online therapy platform; * Pregnant women program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership with payroll deduction discount – Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in every state of the country, which makes us naturally giant and diverse! Our story began in 1981 when we opened our first store in Fortaleza-CE, and through **human appreciation**, **exceeding results**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive not only to be a pharmacy chain but also an **integrated health hub**. Thus, starting in 2016, we implemented Clinic Farma, a pharmaceutical consultation service where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25,000 giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
Negotiable Salary
Cook64343248165889128
Indeed
Cook
**ATTENTION:** ***Position in Belo Horizonte, Minas Gerais. This position is being advertised in your city because the company conducts external recruitment for candidates willing to relocate to BH for work. We provide accommodation for employees from other regions of Minas Gerais and other states.*** * **Benefits:** transportation voucher, health and dental plan (no deductions), meals at the company, day off on birthday, and 50% discount at Nashy network. * **Salary:** negotiable. * **Work schedule:** rotating shift with two days off per week. * Minimum 6 months of experience as a Cook required. * **Responsibilities:** ingredient preparation before restaurant opening, preparing customer dishes, supporting supervision of kitchen assistants, and assisting with kitchen cleaning. Job type: Full-time CLT Pay: R$1.640,00 - R$2.500,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Transportation voucher Experience: * as Cook (Required)
5WMX+8X Aparecida - State of Paraíba, Brazil
R$1,640-2,500/month
Kitchen Assistant64332311238019129
Indeed
Kitchen Assistant
**ATTENTION:** ***Position in Belo Horizonte, Minas Gerais. This position is being advertised in Juazeirinho because the company conducts external recruitment for candidates willing to relocate to BH for work. We provide accommodation for employees from other regions of Minas Gerais and other states.*** **RESPONSIBILITIES:** Ensure efficiency in the kitchen department by supporting the execution of operational tasks. Clean and organize the kitchen, prepare ingredients and customer dishes. **COMPENSATION:** salary of R$1,640.00 + bonus of up to R$200.00 **BENEFITS:** health insurance, dental plan, study scholarships, meals at the company, free housing, Sesc membership, and 50% discount at restaurants. **WORK HOURS:** Weekly schedule with two days off per week. Job type: Full-time CLT Pay: R$1,640.00 - R$1,840.00 per month Benefits: * Medical insurance * Dental insurance * Transportation allowance Selection question(s): * Are you available to work night shifts?
5WMX+8X Aparecida - State of Paraíba, Brazil
R$1,640-1,840/month
Pharmaceutical Care Specialist - Sousa/PB (Temporary)638225174310431210
Indeed
Pharmaceutical Care Specialist - Sousa/PB (Temporary)
We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We take pride in our history, so we do our best today without losing sight of tomorrow. If you value human dignity, integrity, customer focus, results excellence, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering the best results, as well as great growth opportunities for you. Come see! **Responsibilities and duties** * Blood pressure measurement – hypertension; * Glucose testing – diabetes; * Cholesterol testing; * Administration of injectables; * Medication review; * Self-care; * Immunization; * Smoking cessation follow-up; * Weight loss follow-up; * Use of company administrative/financial tools such as ERP and SNGPC; * Training store operators on the company's service standards and technical pharmaceutical guidance; * Management of regulatory pharmaceutical procedures in the pharmacy. **Requirements and qualifications** * Bachelor’s degree in Pharmacy; * Experience in customer service in retail stores; * Knowledge in analysis and interpretation of service and sales results and indicators; * Possess customer service and sales techniques. WHAT COULD BE A DIFFERENTIAL? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical care and clinical practice. **Additional information** BENEFITS: * Meal allowance (according to collective agreement); * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by adhesion; * Life insurance and funeral assistance; * Online therapy platform; * Pregnant Women Program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership with payroll deduction discount – Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in all states of the country, which makes us naturally giant and diverse! Our story began in 1981 when we opened our first store in Fortaleza-CE, and through **human dignity**, **results excellence**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be not only a pharmacy chain but an **integrated health hub**. Thus, starting in 2016, we implemented Clinic Farma, a pharmaceutical consultation room where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25,000 giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
Negotiable Salary
Pharmacist - Sousa/PB (Temporary)638225174145291211
Indeed
Pharmacist - Sousa/PB (Temporary)
Description: * Higher education completed in Pharmacy; * Experience in customer service in retail stores; * Knowledge in analysis and interpretation of service and sales performance results and indicators; * Possess customer service and sales techniques. WHAT COULD BE A DIFFERENTIAL? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical/clinical care; * Blood pressure measurement for hypertension; * Blood glucose measurement for diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care; * Immunization; * Smoking cessation follow-up; * Weight loss follow-up; * Use of company administrative/financial tools such as ERP and SNGPC; * Training store operators in the company's customer service standards and pharmaceutical technical guidance; * Management of regulatory pharmaceutical technical procedures in the pharmacy. 2509140202531753627
R. Cel. José Gomes de Sá, 60 - Centro, Sousa - PB, 58800-050, Brazil
Negotiable Salary
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