Description
Job Summary:
Responsible for providing assistance to the IT department, ensuring the availability of IT resources through technical support and assistance to employees.
Key Responsibilities:
1. Network maintenance and management, cabling, internet, and telephony
2. Technical support and guidance on hardware and software
3. Application and system configuration for users
Responsible for providing assistance to the IT department with the objective of ensuring the availability of IT resources through support.
Perform maintenance and management of the company's network system, cabling, internet, and telephony. Prepare quotations, specifying requirements, obtaining quotations, purchasing, installing, and configuring new equipment and peripherals (including servers/desktops) and software.
Provide technical support and guidance to all company employees in the IT field, covering hardware and software.
Configure the company's available applications and IT systems for all users.
Carry out activities according to the quality standards established by the company, complying with internal policies, regulations, and procedures. Perform other related duties as required.
**Working Hours:** 9:00 AM to 4:00 PM with a 1-hour break (Monday to Friday)