Description
Job Summary:
Professional responsible for process analysis and improvement, focused on operational efficiency and customer satisfaction, with impact on cost reduction.
Key Highlights:
1. Continuous improvement of processes and operational efficiency
2. Focus on cost reduction and cycle time optimization
3. Contribution to internal customer satisfaction
Description: Apply quickly via email:
Requirements and Qualifications:
* Bachelor's degree in Business Administration, Engineering, or related fields.
* Minimum 2 years of experience in process analysis and improvement.
* Solid knowledge of Lean and Six Sigma (Green Belt certification or higher).
* Proficiency in process modeling (BPMN, Visio).
* Advanced Excel and experience with Power BI or similar tools.
Desirable:
* Experience with process automation using RPA.
* Knowledge of agile methodologies (Scrum, Kanban).
* Lean Six Sigma Black Belt certification.
* Experience in digital transformation projects within mid-sized companies.
Responsibilities and Duties:
* Achieve a 20% increase in operational efficiency for analyzed processes.
* Reduce cycle time of critical processes by 15%.
* Improve internal customer satisfaction by 10 percentage points.
* Contribute to an annual reduction of R$ 200.000 in operational costs.
* Directly impact the delivery time of services to end customers.
Benefits: Meal Allowance or Food Voucher of R$ 440.00, Dental Plan, Performance Bonus (PPR semi-annually), On-site Restaurant, Transportation Allowance or Parking, Chartered Transportation, Recognition Initiatives, 13th Salary, Discounts at Partner Companies
Work Schedule: 08:00 to 17:48
Knowledge:
Education: Bachelor's Degree - Economics, Statistics, Information Technology, Marketing, (Administrative), Business Administration, Engineering - Completed
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