Customer Service Representative

Description

Job Summary: A customer service professional with strong communication skills, proactivity, and empathy to handle diverse situations, offering support and resolving issues. Key Highlights: 1. In-person, telephone, and email customer service, providing information. 2. Efficient resolution of problems and conflicts, with courtesy. 3. Clear, efficient, and non-violent communication. The candidate must possess strong communication skills, be proactive, and demonstrate empathy when handling various situations. \- Serve customers in person, by phone, or via e\-mail, providing information about products and services \- Record customer complaints, suggestions, and compliments \- Resolve problems and conflicts efficiently and courteously \- Participate in training programs to improve customer service \- Follow company policies and procedures to ensure service safety and quality \- Maintain a clean and organized workplace Clear, efficient, and non-violent communication. Meal Allowance: R$ 573 Hapvida Health Insurance Plan Bradesco Dental Insurance Plan Transportation Voucher. Salary: R$1\.621,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation voucher Work Location: On-site