Description
Job Summary:
Commercial Attendant responsible for customer service and relationship management, conducting sales and offering solutions in internet, security camera, and streaming services.
Key Highlights:
1. Customer service and relationship management
2. Sales of internet, security camera, and streaming services
3. End-to-end sales process tracking
**Job Description:**
We are seeking a Commercial Attendant to provide customer service and relationship management, conduct sales, and offer solutions in internet, security camera, and streaming services.
**Main Responsibilities:**
* Make and receive calls to sell internet plans, security cameras, and streaming services via phone and WhatsApp;
* Offer new services to existing customers (plan upgrades, streaming add-ons, internet speed increases, and security cameras);
* Perform customer upgrades;
* Handle customer requests for address changes;
* Clarify commercial-related customer inquiries;
* Track the sales process from start to finish (sale, contract signing, and installation);
* Perform general commercial activities.
**Preferred Qualifications:**
* Experience in customer service;
* Experience in the internet service provider industry;
* Proficiency with systems and computer applications.
**Benefits:**
* Salary negotiable;
* Commission based on achieved targets;
* Meal allowance: R$ 25.00/day;
* Transportation allowance;
* Health insurance;
* Dental insurance;
* Gympass.
Minimum Education: Technical Course