Assistant Control Tower - PE

Description

Job Summary: Join the team leading logistics across Latin America, optimizing processes and driving operational excellence in a dynamic environment. Key Highlights: 1. Lead logistics in Latin America with customized solutions. 2. Challenging, dynamic, and innovative projects. 3. Professional development in a growth-oriented environment. At Mercado Libre, we are democratizing commerce, money, and payments across Latin America. At Mercado Envios, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement to remain competitive. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their absolute best because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy teamwork. Imagine yourself spearheading challenging, dynamic, and innovative projects, **and being responsible for:** * Reporting dashboards to address the top process offenders; * Supporting and attending floor meetings with leadership to address root causes of process impacts, based on action plans; reviewing implemented action plans to improve efficiency and quality; conducting overviews of key process issues identified; presenting relevant data and metrics; * Ensuring visibility of achieved results by sending dashboards highlighting key performance indicators (KPIs) and outcomes; * Managing backlog and aging items; supporting orders and positions with data inconsistencies to maintain operational flow and meet established deadlines, performing systemic cleanup jointly with IT (tracking tickets and workflow statuses); * Conducting detailed process analyses; collecting relevant data for each process stage; performing risk assessment analyses; **Requirements:** * Bachelor’s degree in Administration, Engineering, Logistics, Data Science, or related fields; * Operational logistics experience is desirable; * Proficiency in Microsoft Office and Google Docs (Sheets, apps, etc.) is desirable; * Knowledge of SQL, Looker Studio, and BI tools is a plus; * Availability to work on rotating shifts, including in-person work in Cabo de Santo Agostinho\-PE **We offer you:** * The opportunity to join an entrepreneurial company that loves thinking big and long-term. * The chance to be the protagonist of your own development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Collaboration and learning within a team of outstanding professionals and experts. * An excellent work environment with everything you need to enjoy a great experience. :) At Mercado Libre, we strive to foster an inclusive culture that pursues equity and values diverse perspectives—across gender, religion, people with disabilities, LGBTQ\+, ethnicity, and life experiences. All our job postings are grounded in this principle. Join our team!