Funeral Agent I

Description

Job Summary: Serve customers, identify requests, forward bureaucratic matters, fill out forms, register information in the system, and assist with administrative tasks. Key Highlights: 1. Customer service and administrative support 2. Support to various areas, including HR and finance 3. Document and file organization WE WANT YOU ON OUR TEAM! We are proud to say that we are part of a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the Group’s development and evolution. To fulfill our mission, we need people who take genuine pleasure in serving, inspiring, and transforming. Here, our mission is to inspire care at all times—this means respecting and promoting diversity and inclusion in all positions. JOIN ZELO GROUP! WHAT YOU WILL DO: * Serve customers by providing information about products and services. Identify the nature of internal and/or external customer requests and serve them as needed. * Forward bureaucratic matters, verify documentation required for service execution, direct customers to the Institute of Forensic Medicine (IML), collect payment vouchers, and perform other activities necessary to complete service delivery and forwarding to the funeral home. * Fill out forms and register information in the system. * Provide support services related to HR, administration, finance, and logistics. * Assist management with routine administrative tasks. Organize various documents and departmental files, classifying them according to pre-established criteria and archiving them per departmental procedures. * Ensure proper use of office supplies, assess replenishment needs, and request purchases from the responsible person according to identified needs. * Assess material requirements and inform the local manager. WHAT WE REQUIRE: * High school education in progress DESIRED: * Completed high school education DOES THIS POSITION MATCH YOU? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: High School (Secondary Education) * Meal Allowance * Transportation Allowance * Life Insurance * Funeral Plan * Health Plan * DuBenefícios