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Job Summary: Conduct external sales activities, prospecting new customers, negotiating commercial terms, and ensuring customer satisfaction and full support throughout the entire sales and post-sales process. Key Highlights: 1. Customer portfolio management and development 2. Negotiation of prices, delivery terms, and payment conditions 3. Identification of customer needs and resolution of customer issues **Job Mission:** Conduct external sales by directly approaching customers, offering the company's products and services, and negotiating commercial terms. Visit prospective and existing customers, identify business opportunities, ensure customer satisfaction, and follow up on orders, deliveries, and post-sales activities. **Job Responsibilities:** * Offer products and services tailored to each customer's profile. * Negotiate prices, delivery terms, payment conditions, and purchase volumes. * Manage and develop the customer portfolio, maintaining strong relationships and prospecting new customers. * Present new product launches and promotions, guiding customers on product usage, storage, and display. * Identify customer needs and preferences, resolving issues related to products or services. * Monitor deliveries, inventory levels, product display, and product preservation at points of sale. * Monitor market trends and competitors, adjusting commercial strategies accordingly. * Plan and follow daily customer visit routes. * Prepare visit routes and analyze customers prior to visits. * Execute standard sales procedures at each customer location, including proposals, order placement, and delivery follow-up. * Ensure appropriate product display and execution of standard procedures at points of sale. * Update customer information and strategies in the system. * Participate in commercial meetings, analyze performance, and define collection and customer base growth strategies.
