Business Assistant - Guanambi - PwD - BA VTC

Description

Job Summary: This Business Assistant position for PwDs involves administrative customer service and support for the Crediamigo Program, executing operational routines. Key Highlights: 1. Affirmative hiring position for People with Disabilities (PwDs) 2. Perform administrative customer service and support 3. Work to create opportunities and value people **This is an affirmative hiring position for PwDs (People with Disabilities)!** This means only applications with official medical certification (CID) will be considered. Applicants without this information will be automatically disqualified from the process. Camed Microcredit respects and supports the inclusion of people with disabilities in the labor market. If you are, or know, a professional with a disability, please refer them to participate in our selection processes. In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a benchmark in people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant - PwD** will perform administrative support activities for the Unit and for Crediamigo Program customers, in accordance with CAMED Microcredit's established administrative and operational policies, methodologies, and procedures. If this role aligns with your professional purpose, join CAMED MICROCREDIT! **Responsibilities and Duties** Perform administrative activities in accordance with CAMED Microcredit's established policies and operational procedures; Provide customer service through all channels (in-person and digital) for Crediamigo Program customers, in line with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Provide customers with information regarding microfinance products and services, as well as the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Register Crediamigo customer credit application data into the operational system, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Conduct customer registration checks for Crediamigo customers to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit applications into the operational system; Monitor the status of credit applications within the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them securely in the Unit's safe, if applicable; Manage and store documents according to the Archiving Plan; Assist in inventorying credit instruments, files, and CAMED Microcredit's fixed assets; Assist in HR-related tasks and forward them to the Regional Human Development area; Perform administrative payment routines for the Unit; And other related responsibilities. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of BRL 1,717.73; Variable compensation up to BRL 869.33; Bonus (Human Development team advises during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnership agreements with educational institutions; Wellhub health incentive program; Meal allowance and basic food basket allowance totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months — BRL 320.38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting employee physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, the market leader in its segment. Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a benchmark in people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**