Job Summary: This is an affirmative hiring announcement for Persons with Disabilities (PwDs) for the Business Assistant position at Camed Microcredit, focused on administrative tasks and customer service. Key Highlights: 1. Affirmative hiring position for PwDs at Camed Microcredit 2. Focus on microcredit and human development 3. Culture that values ethics, inclusion, and innovation **This is an affirmative hiring position for PwDs (Persons with Disabilities)!** This means only applications with official disability certifications (CID) will be considered. Applications without this information will be automatically disqualified from the process. Camed Microcredit respects and supports the inclusion of persons with disabilities in the labor market. If you are, or know, a professional with a disability, please refer them to participate in our selection processes. In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark in human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant \- PwD** will perform administrative routine activities for the Unit and provide service to Crediamigo Program customers, in accordance with policies, methodologies, and administrative and operational procedures established by Camed Microcredit. If this role aligns with your professional purpose, join CAMED MICROCRÉDITO! **Responsibilities and Duties** Perform administrative activities in accordance with policies and operational procedures established by Camed Microcredit; Provide customer service through all channels (physical and digital) for Crediamigo Program customers, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Provide customers with information about microfinance products and services and the status of their credit applications; Support sales of products and services offered by the Crediamigo Program, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Register Crediamigo customer credit application information into the operational system, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Conduct registration checks for Crediamigo customers to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit applications in the operational system; Monitor the status of credit applications within the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents according to the Records Management Plan; Assist in inventorying credit instruments, dossiers, and CAMED Microcredit assets; Assist with HR routines and forward matters to the Regional Human Development department; Perform administrative payment routines for the Unit; And other duties related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of BRL 1\.717,73; Variable compensation up to BRL 869,33; Bonus (to be communicated by Human Development during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness program via Wellhub; Meal allowance and basic food basket allowance totaling BRL 1\.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months \- BRL 320,38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, the market leader in its segment. Currently, we have **over 5\.000 employees** operating across **more than 1\.900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark in human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**
João Silva
Indeed · HR
João Silva
Indeed · HR
