CREDIT ASSISTANT - TERESINA PI

Description

Job Summary: The Credit Assistant provides administrative support for credit granting, assists the sales team, and ensures compliance with institutional processes. Key Highlights: 1. Customer service and support to the sales team 2. Focus on customer satisfaction and institutional growth 3. Organization and control of credit files Bring Your Talent to Ceape Brasil Our greatest VALUE is our PEOPLE! The Credit Assistant will perform administrative support activities related to credit granting, including customer and sales team assistance, while ensuring compliance with institutional processes. This position is also open to **people with disabilities (PwD)** **Responsibilities and Duties** Activities: * Customer service; * Ensuring customer satisfaction, thereby contributing to the institution's growth; * Organizing and controlling physical and digital credit files of the branch; * Assisting advisors in issuing contracts; * Performing checklists of information and documentation for prepared contracts; * Organizing customer folders by identifying and cataloging them; * Administrative routines; **Requirements and Qualifications** Completed High School or currently pursuing a higher education degree (Administration, Accounting, or related fields) Microsoft Office Suite (Word and Excel); Preferred Qualification: Experience in customer service; **Additional Information** Base Salary: R$ 1.746,49 Benefits of joining our team: * Training programs * Life insurance * Health plan * Dental plan * Meal allowance: R$ 1,600.00 * Birthday day off * Would you like to join the Ceape Brasil team? We are **CEAPE BRASIL!** Welcome to our talent portal. CEAPE Brasil was founded in 1989 in São Luís, Maranhão, under the name ADIM – Association for Women’s Development in the Informal Economy. Its primary economic initiative was directly improving women’s lives—women who dreamed of entrepreneurship and a better life—by promoting financial autonomy and combating child labor. In 1993, the organization became known as Ceape Brasil, and in 1999 it was certified as an OSCIP (Civil Society Organization of Public Interest). We are committed to improving people’s quality of life through microfinance that drives results. Our focus is on helping entrepreneurs grow and strengthen themselves by providing the necessary support to achieve their goals and accelerate their development. \+160 municipalities served through 38 branches located in major cities. **\+ R$ 7.6 billion in credits disbursed.** **\+ 1.4 million people benefited.** Our mission is to empower individuals and businesses through productive and guided microfinance. Our vision is to be the top choice for microfinance solutions. Our values: Ethics, Excellence, Ownership Mindset, Entrepreneurship, Obsession with Customer Success, Innovation Culture, Socio-Environmental Responsibility, Respect for Diversity and Inclusion, Unity, and Cooperation. All our job openings are open to people with disabilities (PwD). We believe in diversity and continuously invest in building an inclusive, accessible, and respectful workplace for everyone. Join our team! Become **CEAPE BRASIL**! **\#CeapeBrasil \#WeValueOurPeople**