E-commerce Coordinator

Description

Job Summary: Responsible for coordinating Rahra's e-commerce operations, ensuring online sales growth, excellent customer experience, and integration with marketing and physical stores. Key Highlights: 1. Coordinate end-to-end e-commerce operations 2. Enhance the customer journey and shopping experience 3. A welcoming and collaborative work environment **Position Description** Responsible for coordinating Rahra's e\-commerce operations, ensuring online sales growth, excellent customer experience, and integration with marketing and physical stores. **Main Responsibilities** * Coordinate e\-commerce operations **end to end** (platform, sales, orders, inventory, logistics, and customer service). * Plan and monitor revenue, conversion, and average order value targets. * Collaborate closely with digital marketing (campaigns, product launches, paid traffic, and CRM). * Manage operational teams and/or e\-commerce partners. * Monitor KPIs and prepare management reports. * Ensure accurate product presentation (descriptions, images, and categories). * Drive improvements in the customer journey and shopping experience. **Requirements** * Minimum of **3 years of experience in B2C e\-commerce**. * Experience in **team coordination or leadership**. * Knowledge of e\-commerce platforms (BAGY, Shopify, or similar). * Proficiency in **Analytics**. * Familiarity with digital marketing and CRM. **What We Offer:** * A welcoming and collaborative work environment; * Opportunities for learning and professional development in the field; * Potential for growth based on performance and results; * Exclusive discounts on brand products. **Salary and benefits will be disclosed during the interview.** Join a **company that values relationships, excellence in customer service, and passion for results**. If this opportunity resonates with you, apply now and **grow with Rahra Semijoias**! Minimum Education: Technical Course