The IT Assistant is responsible for providing technical support to users, performing equipment maintenance, and assisting with system configuration. This professional works under supervision and plays a vital role in ensuring the proper functioning of the company's information technology resources. * Provide user support by resolving technical issues and guiding users on the use of equipment and systems. * Assist in the installation and configuration of software and hardware, following established guidelines and procedures. * Perform preventive and corrective maintenance on equipment to ensure full functionality. * Assist in system administration tasks, such as access control and user permissions management. * Participate in projects implementing new technologies, supporting the execution of related activities. * Maintain up-to-date technical documentation for procedures and system configurations. * Collaborate with the IT team to identify improvements in processes and technology infrastructure. * Attend training and development programs to enhance technical knowledge and skills.