CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking innovative and customer-focused talents who wish to join a company with strong socio-environmental and technological orientation in the mobility sector. Key Highlights: 1. Innovative and straightforward culture focused on customers and people. 2. Professional development opportunities through MOVIDA University. 3. Inclusive and non-discriminatory environment. Movida is an urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently boasts the newest vehicle fleet in Brazil and maintains branches in the country’s major cities and airports. The company is recognized as a modern car rental firm aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida pioneered offerings such as monthly and long-term car rentals for individuals, pre-payment options, and 27-hour daily rentals. Focused on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida is now part of Movida Participações, established in 2015 to manage operations related to car rentals, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida distinguishes itself through its innovative and straightforward approach. Customer focus and its PEOPLE are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational Level; * Knowledge; * Prior experience in xxxxx preferred; * Easy access to the xxxxx region required. **Additional Information** We offer the traditional benefits you already know—and more. Learn more! * **ATTENTIVE TO YOU:** Specialized support for our employees and their families via a 24-hour helpline offering psychological, health, social, family, financial, and/or legal assistance—all strictly confidential. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **MOVIDA**, we help with the purchase of the **school supply kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through **MOVIDA University**, our employees learn and accelerate their professional development—becoming protagonists of their own careers.  * We recognize and value our **veteran employees**, celebrating milestones of years served. Employees with **over 15 years** receive an especially grand celebration. * **Mom’s Corner:** Located at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, this space is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. It provides all necessary **equipment for milk extraction and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this cherished member of your family. Do you identify with this position? Explore our openings, apply, and join us in building a company that grows every day. **About Movida** Movida (MOVI3) is a car rental company providing innovative urban mobility solutions for all kinds of needs. As the first company to offer services such as monthly individual rentals, in-car Wi-Fi, pre-payment, and social media chatbots, Movida was the first car rental firm in Brazil to go beyond the vehicle—helping revolutionize the car rental industry nationwide. Attuned to modern times, Movida invests in sustainability: it became the world’s first publicly listed car rental company to earn B Corporation Certification, joining an elite group of businesses whose business model centers on socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among car rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now one of the companies under SIMPAR S.A. With an innovative profile backed by strong corporate governance, Movida operates both in retail (car rentals) and in the corporate market (outsourced fleet management for companies), as well as in used vehicle sales. Following significant investments over the past four years, Movida now manages a fleet exceeding 268,000 vehicles, operates 259 car rental branches, and maintains 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/