Description
Job Summary:
Actively engage in debt recovery by conducting negotiations via phone, WhatsApp, and email; updating systems; and monitoring payments—with a focus on achieving targets.
Key Highlights:
1. Active engagement focused on debt recovery targets
2. Negotiation and follow-up of agreements through multiple channels
3. Opportunity for learning and professional development in this field
* Conduct debt negotiations via phone, WhatsApp, and e\-mail;
* Update the system with the history of interactions with debtors;
* Monitor payments and finalized agreements;
* Actively manage the collections portfolio with a focus on achieving debt recovery targets;
* Ability to handle multiple portfolios as needed.
* Requirements:
* Excellent verbal and written communication skills;
* Dynamic, proactive, and results-oriented profile;
* Willingness to learn and grow within this field;
* Ability to work under pressure and maintain focus on targets;
* Organizational skills to manage multiple simultaneous negotiations.
* Preferred Qualifications:
* Prior experience in active collections, preferably in education or service portfolios;
* Familiarity with CRM or collections management systems;
* Experience working with performance metrics and targets.
* Residing near the South Zone of São Paulo
Employment Type: Full-time, Permanent CLT
Compensation: R$1\.800,00 \- R$1\.804,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance
Work Location: On-site