Level 2 Support Analyst

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelBachelor's Degree

Description

Providing user assistance and technical support, including problem identification, logging, analysis, and resolution for systems and applications. Will work with SQL Server and Oracle databases, performing queries and analyses to support incident resolution and internal process improvements. **Requirements:** * Bachelor's degree in Information Technology (currently pursuing or completed); * Experience in technical support and incident analysis or related fields; * Strong communication skills and ability to interact effectively with users and technical teams; * Proficiency in T\-SQL; * Knowledge of Oracle, log analysis, and troubleshooting. Minimum Education Level: Bachelor's Degree * Transportation allowance * Medical assistance * Pharmacy benefits * On-site cafeteria

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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