Infrastructure Analyst

Description

Job Summary: The professional will administer server environments, manage Microsoft solutions, monitor network infrastructure, ensure information security, and provide technical support to users. Key Highlights: 1. Administer physical and virtual server environments (on-premises and cloud) 2. Manage Microsoft solutions, including Windows Server and Office 365 3. Ensure information security and participate in modernization projects Welcome to Our Careers Page! Sudoeste is a 34-year-old company committed to meeting customer needs in the best possible way, always focusing on quality, efficiency, transparency, and honesty. Moreover, we believe it is possible to build a better world to live in—one where design, architecture, sustainability, and technology integrate in perfect harmony—making this our purpose! Sudoeste values and supports diversity and inclusion in all its forms. For this reason, we pay close attention to welcoming professionals with the widest variety of backgrounds. **What will be your role?** Administer physical and virtual server environments (on-premises and cloud); Manage Microsoft solutions, including Windows Server, Active Directory, DNS, DHCP, GPOs, and Office 365; Monitor and maintain LAN, WLAN, WAN, and VPN network infrastructure; Firewall administration (Pfsense/Fortigate); Provide second-level support for infrastructure environments; Ensure information security through the application of best practices and policies; Participate in infrastructure upgrade and modernization projects; Provide technical support to users, resolving general issues across all components of the corporate network—such as servers, workstations, printers, telecommunications circuits, among others; Deliver both on-site and remote support, maintaining updated incident records and guiding users to clarify technical questions; IP telephony administration; Antivirus administration; Perform and monitor backup routines; Document processes, configurations, and technical procedures. Other related departmental activities. **We expect you to:** * Hold a completed undergraduate degree in Computer Science, Information Systems, Computer Engineering, or other IT-related fields. * Have prior experience in the field. **We’d be thrilled if you also:** * Have hands-on experience in Microsoft environments and knowledge of Linux and networking. **Our Benefits:** * Transportation Allowance / Fuel Reimbursement; * Co-payment Unimed health plan; * Dental plan; * Meal allowance (BRL 33 per working day); * Life insurance; * Seconci medical consultations; * Remote work (1x per week); * Daycare assistance (for children up to 6 years old, per company policy); * Gympass; * PPI – Internal Recognition Program; * Partnership with Araújo pharmacy (after probation period); * Flexible work arrangements upon return from maternity and paternity leave; * Education assistance; * Birthday off; * Ecx Card; * **CAJU+:** Online therapy platform (VIVA Psychology), nutritionist, financial consulting, legal guidance, and social services; * Partnerships with educational institutions and language schools; * Certification support. We want you to know that our HR team reviews all submitted CVs, and if you’re a good fit for this position, we’ll invite you for an informal chat. So keep an eye on your mobile phone/WhatsApp, LinkedIn, and email—we’ll reach out! If your CV isn’t selected this time, don’t worry—you’ll remain in our Talent Pool for future opportunities. ;) So, are you joining us?