Job Summary: Plan and coordinate administrative routines, ensuring efficient customer support, resolving pending matters, and guaranteeing contract compliance. Key Highlights: 1. Coordinate administrative routines and ensure customer support. 2. Resolve contractual issues and ensure compliance. 3. Train the team and monitor deadlines and goals. * Plan and coordinate all administrative routines, ensuring continuous and efficient customer support; * Participate in meetings with customers and other company departments to discuss needs and adjust processes; * Resolve administrative issues related to contracts, ensuring compliance with agreed terms; * Conduct periodic visits to customers, providing assistance and ensuring satisfaction; * Train and guide the team on internal policies and procedures, ensuring service quality and efficiency; * Cover absences and vacations of department staff, ensuring process continuity and achievement of established goals; * Monitor contract deadlines and goals, taking corrective actions when necessary; * Maintain up-to-date documentation and reporting related to contracts. Minimum Education: High School (Secondary Education) * Life Insurance * Meal Allowance * Food Voucher * Transportation Voucher * Pharmacy Card * Health Insurance * Dental Insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
