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Here, we value relationships, purpose-driven innovation, and collective growth.\n\n **Responsibilities and duties** \n\n* Receive members, visitors, and suppliers in a courteous and professional manner;\n* Conduct service screening, understand demands, provide solutions, and refer to responsible parties;\n* Organize the agency's entry flow, ensuring efficiency and comfort for members;\n* Guide users on digital service channels and clarify basic questions about products and services;\n* Update registrations, verify documentation, and record information in the system;\n* Support internal agency activities such as campaigns, events, and special occasions;\n\n \n\n**Requirements and qualifications** \n\n* Completed or ongoing higher education: Administration, Economics, Mathematics, Accounting, or related fields;\n* Strong communication and active listening skills;\n* Professional demeanor, friendliness, and empathy;\n* Organization, attention to detail, and proactivity;\n* Commitment to excellent service and member experience.\n\n \n\n**Additional information** **Benefits:**\n\n **Food allowance:** Enjoy it your way, with friends and family;\n\n **Life insurance:** Sicredi cares about our employees and their families, providing financial comfort in times of loss;\n\n **Healthcare:** We are committed to the health and well\\-being of our employees and their families, offering differentiated benefits\n\n* **Health plan;**\n* **Flu vaccine;**\n* **Dental plan;**\n* **GYMPASS;**\n* **Telemedicine;**\n* **Nutritionist;**\n* **Pharmacy discounts;**\n\n **External course assistance:** Investment in knowledge is never enough! We support the pursuit of new professional improvements;\n\n **CPA 10/20:** We support the professional development of our employees directly involved in business and/or investments, as required by ANBIMA;\n\n **Product and service benefits:** Our appreciation for employees also comes through reduced or waived fees when using our products and services;\n\n **Birthday leave**: A free day to enjoy your birthday!\n\n **Annual gifts:** Sicredi offers various gifts to employees throughout the year, including birthday presents, Easter gifts, and Christmas baskets;\n\n **Emergency assistance fund:** Present in every moment of an employee's life, we have an emergency fund that can be used in difficult times;\n\n **Uniforms:** For the comfort and well\\-being of our employees;\n\n **Baby Kit:** We are present in one of the best moments of an employee's life, gifting the family with a kit (bag and onesie) and contributing to the new family member's financial start with a savings account.\n\n **Nice to meet you, we are Sicredi.**\n\n \n\nOur journey began over 120 years ago as Brazil's first cooperative financial institution. 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