Join us as a Scaler! **Who are we?** Scala Data Centers is the leading platform for sustainable data centers in the Hyperscale market. With a strategic presence across Latin America and backed by global investors, we design and operate cutting-edge digital infrastructure—combining **high energy efficiency, innovation, and commitment to sustainability**—to meet growing demands for cloud computing, artificial intelligence, and data storage. **What matters to us?** Our commitment goes beyond infrastructure—we strive to create positive impact in the communities where we operate and drive a more efficient, responsible digital future. We are recognized for operating in a fully sustainable and carbon-neutral manner since our founding, using exclusively certified renewable energy. **Our Values** **Customer Obsession** Inspire our customers to reimagine the future. We deeply understand their businesses and needs. We act with urgency, anticipate impacts, and place them at the center of every decision—solving their problems and exceeding their expectations. **Entrepreneurial Vigor** Grow and expand responsibly. We are adaptable and agile. Focused on delivering the best for Scala, we remain flexible and embrace risk without fear of changing course—to consistently deliver more. **Hyper-Scalable Dedication** Execute with discipline, excellence, and unmatched speed. We are consistent and accountable from start to finish—and continuously evolve. We meet deadlines, identify root causes, minimize complexity, connect cross-functional teams, and drive continuous improvement. **Absolute Loyalty** Engage wholeheartedly—with ethics and transparency—remaining faithful to our purpose. Our commitment is unwavering. We are empathetic, collaborative, share information openly, and do not shy away from difficult conversations—ensuring Scala achieves its goals. **We thirst for the future!** **If you want to grow in a dynamic, innovative, and sustainability-driven environment, join Scala and be part of the future of digital infrastructure!** **Responsibilities and Duties** * Organize daily internal and external customer ticket workflows and validate maintenance service orders; * Serve as a facilitator across Security, Facilities, E&C (Electrical & Construction), EHS (Environment, Health & Safety), and Customer Services—managing access authorizations, overseeing third-party activities, and supporting building custodial management; * Coordinate with PCM (Project Control Management) to review scheduled preventive maintenance and active contracts; * Attend cadence meetings with Customer Service; * Manage site assets and inventory; * Collaborate with Shared Operations; * Develop, review, and update SOPs (Standard Operating Procedures), MOPs (Maintenance Operating Procedures), and EOPs (Emergency Operating Procedures); * Develop technical reports on infrastructure and site improvements; * Organize incoming projects; * Lead change management activities and participate in the Change Advisory Board (CAB); * Attend weekly meetings with the customer. **Requirements and Qualifications** **Essential Prerequisites** * Technical degree in Electronics, Electrical Engineering, Electrotechnology, Electromechanics, or Mechanics; * Recent graduate in Electrical Engineering with emphasis on Electronics, Mechatronics, Automation, Telecommunications, or Systems Engineering; * Technical English proficiency for documentation development and customer communication; * 2–3 years of experience in mission-critical environments. **Additional Information** *This position is also open to persons with disabilities (PwD)* **Our Benefits:** Attractive PLR (Profit Sharing Plan); Dental Plan; Health Insurance; Meal and Food Allowance via Flash Card—R$1,250.00 per month; Private Pension Plan (for eligible positions); Employee Loan Program; Life Insurance; Wellhub (formerly Gympass); Birthday Day Off—one paid day off during your birth month; Professional Development: Scala Academy, Language Program, LinkedIn Learning. At **Scala Data Centers**, we are **leading the transformation of digital infrastructure across Latin America**, combining **innovation, pioneering spirit, and sustainability** to **\#EnableTheFuture**. If you want to grow in a dynamic, high-impact environment, join the team building tomorrow!