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Job Summary: This role involves recruiting and supporting students, delivering both proactive and responsive customer service, and providing assistance with systems and access. Key Highlights: 1. In-person work in Maringá - PR with a hybrid schedule from Monday to Saturday. 2. Supporting student development and monitoring academic activities. 3. Communicating with, supporting, and guiding prospective students and enrolled students. We are **UniCesumar**! Brazil’s largest private distance education institution and a national reference in on-campus education and Medicine. Together as **Vitru, Unicesumar, and Uniasselvi**, we are committed to individual and collective development. Our priority is learning—we make knowledge a way of life! We aim to continue growing responsibly, maintaining the excellence and values that brought us here and will carry us forward! Would you like to join us in the **Universe of Knowledge?** To learn more about **Vitru** and its brands Unicesumar and Uniasselvi, visit our website: https://www.vitru.com.br/. **Work Mode:** In-person in **Maringá \- PR** **Working Hours:** Monday to Friday, 12:45 PM to 10:00 PM; Saturday, 4 hours. ### **Responsibilities:** * Execute commercial recruitment activities for prospective students (guidance and support), as well as internal enrollment processes; * Monitor all activities related to the academic calendar; * Recruit students; * Guide students to assist them with systems and access; * Deliver proactive and responsive service to students through various available channels and tools; * Monitor student progress and engagement throughout their courses, maintaining individual records and reports. ### **Requirements:** * Completed high school education; * Customer service experience preferred; * Strong communication and writing skills. ### **What You’ll Find Here:** * **Undergraduate and Postgraduate Scholarships**: 70% to 100% discount, per our scholarship policy; * **Undergraduate and Postgraduate Scholarships for Dependents**: 70% discount, per our scholarship policy; * **Master’s and Doctoral Scholarships**: 70% discount, per our scholarship policy; * **Dental Plan** with Uniodonto; * **Meal Voucher**; * **Performance Bonus**; * **Health Insurance** (50% employer-paid); * **Birthday Day Off**: One paid day off during your birth month! * **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your baby and adjustment to the new routine. * **Benefits Club**: Up to 60% discount across 300+ partnerships covering pharmacies, travel, courses, food delivery, electronics, and more! * **Agreements** with School Clinics; * **Free Parking**; * **Transportation Voucher**. * **Pluxee Telemedicine**: Access to over ten specialist physicians for free online consultations! This benefit includes medical appointments, exam requests and analysis, medical prescriptions, and medical certificates. * **Apoio Pass**: 24/7 free support from professionals in Nutrition, Psychology, Legal, Financial, and Social services—also extended to spouses and children up to age 24.
