Monitor (Customer Service) - RP 19524

Description

Job Summary: The Monitor (Customer Service) will support school coordination, teachers, and parents by assisting in daily school routines and organizing materials, thereby contributing to educational development. Key Highlights: 1. Essential support to school coordination and teachers in daily school routines 2. Direct assistance and support to parents and students 3. Opportunity to contribute to the development of education **Job Description:** Sistema Fiep is also synonymous with Education and Training. Combining entrepreneurial education, experienced teachers, and units spread across various cities in Paraná, Sistema Fiep prepares children, youth, and adults for academic and professional challenges. If you wish to contribute to the development of industry and society, this position could be yours! What is the position? Monitor (Customer Service) \- RP 19524 \- Sistema Fiep (Fiep, Sesi, Senai and IEL). What are the challenges and main responsibilities? Assisting parents; Assisting and supporting teachers; Supporting school coordination; Handling student arrival and departure; Monitoring daily school routines; Conducting courses and training sessions; Participating in events involving the school community; Supporting material distribution and organization. **Requirements:** What are the main requirements? Completed high school education; Higher education in Pedagogy (completed or in progress) is desirable; Prior experience in Early Childhood Education; For internal candidates, eligibility criteria per PL 0031 (4\.2\.3\) must be met. **Learn more about some details regarding this opportunity:** **Work location:** Sesi Marechal Cândido Rondon (Avenida Rio Grande Do Sul, 3133\) . **Working hours:** 7:15 AM to 11:45 AM and 1:15 PM to 4:45 PM \- 40 hours per week. In cases of reassignment, alternative working hours may be considered at the discretion and acceptance of the approved candidate. **Employment type:** Indefinite-term CLT contract. **Selection process stages (all eliminatory):** HR Screening \- Manager Screening \- Request for supporting documents \- HR Interview \+ Validation Interview \- Admission. Interested? Apply now and good luck! Application period for this selection process runs from 05/08/2026 to 05/17/2026\. This vacancy is also open to persons with disabilities (PCD) or rehabilitated individuals. This selection process remains valid for 24 months, during which approved candidates may be considered for new openings matching this profile across Sistema Fiep entities (Fiep, Sesi, Senai and IEL), following their ranking order. **Benefits:** * Beneficent Association of Sistema Fiep Employees (ABESSFI) * Childcare Allowance * Viva Mais/Dental Card * PREVISC Payroll-Deductible Loan * Health Insurance Plan * Private Pension Plan * Bem Program \- Psychological support, financial consulting, legal assistance, nutritional counseling, and social assistance * Life Insurance * Education Services/Discounts * Meal/Voucher Allowance * Transportation Voucher