Junior IT Assistant PCD

Description

Job Summary: We are seeking an IT Assistant to provide strategic support and sustain technological operations, with a focus on organizing and managing IT assets and delivering user support. Key Highlights: 1. Strategic involvement in supporting and sustaining technological operations 2. A fundamental role in organizing and managing IT assets 3. Supporting the maintenance of a secure and efficient digital environment Are you an organized person who enjoys technology and strives to transform challenges into practical and efficient solutions? Then join our team! We are looking for an IT ASSISTANT to strategically support and sustain the company's technological operations. This professional will play a fundamental role in organizing and managing IT assets, supporting users, and ensuring the smooth operation of daily-used technological resources. Your responsibilities will include providing technical support to employees, administering access to corporate systems, tracking service tickets, managing equipment inventory, and supporting the maintenance of a secure, efficient, and best-practice-aligned digital environment. Responsibilities: * Create, configure, and assign access rights to corporate systems for new employees, ensuring user profiles align with their roles. Also responsible for deactivating access upon employee departure, safeguarding company information security. * Provide technical support to users, addressing issues related to computers, printers, networks, corporate systems, and other technological resources used by the organization. * Identify, analyze, and assist in resolving failures in internal systems, applications, and equipment; guide employees on proper software and device usage to promote best practices and operational efficiency. * Install, update, and configure software, operating systems, and various equipment—including computers, routers, printers, and network devices—to ensure full functionality of the IT environment. * Manage user access and permissions within corporate systems, ensuring compliance with internal information security policies. * Log, track, and monitor technical service tickets, ensuring prompt response, appropriate prioritization of requests, and efficient resolution of incidents and service requests. * Control and maintain up-to-date inventory of equipment and IT assets, ensuring organization, traceability, and efficient management of technological resources. * Manage corporate email services, including account creation, maintenance, and deletion, as well as providing support for issues related to message sending, receiving, and synchronization, ensuring continuity and efficiency of internal communication. Payment: R$2\.084,29 per month Benefits: * Fuel allowance * Free parking * Life insurance * Meal allowance * Transportation allowance Work location: On-site