Description
Job Summary:
Professional responsible for customer service in electronic ticketing systems, document issuance, and cash management, ensuring compliance with internal regulations.
Key Highlights:
1. Customer service and support for electronic ticketing systems.
2. Management of card issuance, blocking, and unblocking.
3. Cash register organization and closing, including value entries.
**Job Description:**
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Providing customer service regarding inquiries related to the electronic ticketing system. Issuing senior citizen cards for individuals aged 60 years or older. Issuing fiscal invoices. Reissuing cards, as well as blocking and unblocking cards. Working in compliance with internal regulations and current legislation related to health, safety, and the environment. Registering new customers in the Sigon system for issuance of the Zero-Fare Card. Opening cash bags, verifying amounts, recording transactions, closing the collection cash register, organizing cash bags, and generating reports on the employee's payable and receivable balances for Traffic Management.
**Essential Requirements:**
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Attention and Concentration
Customer Service
Communication
Emotional Balance
Professional Ethics
Honesty
Planning and Organization
Interpersonal Relationships
Responsibility
Friendliness and Courtesy
Completed High School Education
Basic Office Suite Proficiency
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Salary:**
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$1,956\.22
**Benefits:**
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Meal allowance, health insurance, dental insurance, transportation allowance, life insurance, gas allowance.
**Work Location:**
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VIACAO ROCIO
**Working Hours:**
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07:55 to 12:04 / 13:26 to 18:05