#### **Main Responsibilities:** * Strategically manage all company traffic operations, ensuring compliance with routes, schedules, and quality standards in tourist transportation, excursions, and events. * Lead and develop the team under responsibility—composed of a coordinator, an assistant, and drivers—promoting alignment, engagement, and high performance. * Assist in planning and optimizing fleet utilization, shift scheduling, and routing to ensure operational efficiency, safety, and cost control. * Monitor performance indicators (punctuality, productivity, fuel consumption, maintenance, absenteeism, and customer satisfaction) and propose corrective and preventive actions. * Prepare managerial reports and strategic analyses to support executive decision-making. * Ensure compliance with legal norms and regulations applicable to passenger transportation, prioritizing the safety and well-being of customers and employees. * Supervise the Traffic Coordinator's work, ensuring proper information flow, efficient execution of tasks, and adherence to deadlines and operational standards. * Conduct technical and behavioral training to develop driver and assistant teams. * Identify innovation opportunities and implement technological solutions to enhance traffic management and operational control. #### **Mandatory Requirements:** * Minimum of 3 years of experience in traffic or passenger transportation management. * Solid knowledge in operational logistics, route planning, fleet management, and performance control. * Familiarity with regulations and legislation related to road and tourist transportation. #### **Desirable Requirements (advantage):** * Bachelor’s degree in Logistics, Business Administration, Transportation Engineering, Tourism, or related fields. * Experience in strategic traffic management and implementation of performance indicators (KPIs). * Knowledge of transportation management systems (TMS), telematics, and fleet control tools. * Inspirational leadership profile with analytical vision, results focus, and data-driven decision-making. * Experience in internal and external customer service, prioritizing service quality and efficiency. #### **Benefits:** * Employment model: PJ * Complimentary services within the Luck Group. #### **Work Schedule and Hours:** * 44 hours per week.