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LEISURE SUPERVISOR
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Prof. Sá e Benevides, 1 - Treze de Maio, João Pessoa - PB, 58025-390, Brazil
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Description

Job Summary: Manage leisure teams, supervise attraction operations, and ensure visitor safety and experience quality, serving as the link between strategic management and daily park operations. Key Highlights: 1. Leadership and management of leisure teams in parks. 2. Operational supervision of attractions and recreational activities. 3. Ensuring safety and quality in the visitor experience. Job Mission: Manage leisure teams, supervise attraction operations, and ensure visitor safety and experience quality, acting as the link between strategic management and daily park operations. Education: Completed or currently pursuing a Bachelor’s degree in Physical Education, Tourism, Hospitality, Business Administration, or related fields. Experience: * Experience in team supervision. * Experience in parks, events, hospitality, or recreation. * First aid training is desirable. Technical Knowledge: * Safety regulations for parks * Team management * Customer service * Operational planning * Basic first aid knowledge Behavioral Competencies: * Leadership * Emotional control * Quick decision-making * Clear communication * Proactivity * Safety focus Team and Cast Management: * Coordinate monitors, recreation staff, and cast members, monitoring performance and productivity. * Organize and adjust work schedules according to the park’s operational schedule. * Reassign staff based on visitor flow and operational needs. * Train new employees and conduct periodic refresher trainings. * Monitor personal appearance and costumes of cast members to ensure compliance with park standards. Operational Supervision: * Supervise the operation of attractions and recreational activities. * Monitor adherence to operational procedures. * Ensure organization, cleanliness, and proper maintenance of equipment. * Oversee opening and closing of areas under responsibility. Safety and Quality: * Ensure visitor safety on attractions. * Proactively address potential risk situations. * Monitor service quality delivered by the team. * Support resolution of incidents and conflicts. Administrative Control: * Submit internal requisitions as required by operational needs. * Assist with operational reporting when requested. * Ensure compliance with management directives.

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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