Receptionist

Description

Job Summary: We are seeking a dedicated, organized, and service-excellence-focused Receptionist to join our team — serving as the clinic’s first impression. Key Highlights: 1. Experience in dental clinics and patient care. 2. Proactivity, organization, and a strong focus on excellence in service. 3. A well-structured, high-standard environment with professional development opportunities. We are a dental clinic: Odontologia Tuler MUST HAVE EXPERIENCE IN DENTAL CLINICS We are seeking a dedicated, organized, and service-excellence-focused Receptionist to join our team. This professional will serve as the clinic’s first impression and play an essential role in shaping the patient experience — ensuring warm reception, operational organization, and process efficiency. More than just greeting patients, we seek someone who delights, builds trust, and contributes to a welcoming and efficient environment. If you are proactive, enjoy interacting with people, and seek growth within a dynamic, high-performance environment, this opportunity may be right for you. Main Responsibilities: \- Greet patients professionally, empathetically, and with a smile \- Act as a concierge, delivering a welcoming and personalized experience \- Introduce the clinic to patients by providing a brief tour of the facilities \- Maintain organization at the front desk and ensure smooth patient flow \- Support administrative and operational routines of the clinic \- Build rapport and maintain clear communication with patients, clinical staff, and commercial teams \- Use internal systems and tools for appointment scheduling and information management Expected Behavioral Profile: \- Genuine empathy (essential requirement) \- Clear, polite, and welcoming communication \- Friendliness, responsibility, and professional demeanor \- Organization, attention to detail, and sense of priority \- Proactivity and execution-oriented mindset \- Ability to collaborate effectively in a team and adapt to a dynamic routine Requirements: \- Prior experience in dental clinics \- Proficiency in Microsoft Office Suite \- Familiarity with practice management / scheduling systems \- Strong professional writing skills Job Advantages: \- Well-structured, high-standard work environment \- Culture of excellence and professional development \- Ongoing training in patient service and experience \- Internal growth opportunities Work Schedule: \- Monday to Friday (08:00\-18:00\), 2-hour lunch break \- Every Saturday from 08:00 to 13:00 If you love connecting with people, practice empathy in service, and believe that exceptional front-desk service transforms the first contact into lasting trust, this role is for you. **Benefits**: \- Transportation allowance \- Attendance bonus \- Departmental performance award Employment Type: Full-time CLT contract Compensation: R$1\.800,00 \- R$3\.000,00 per month Benefits: * Fuel allowance * Company mobile phone Work Location: On-site