**Description:** **What we expect from you:** Completed high school or currently pursuing higher education; Intermediate knowledge of Microsoft Office suite; Strong oral and written communication skills; Previous experience in administrative routines, hospitality, condominium management, and customer service. What will be your main challenges? Deliver a unique living experience to our customers together with the entire Luggo team. **Your day-to-day responsibilities:** Resident support (phone, WhatsApp, email, app, in-person); Resolution of issues related to daily condominium operations; General administrative tasks; Management of operational routines for front desk and building maintenance; Monitoring of vendors, renovations, and construction projects; Assessing and routing matters to the appropriate personnel; Ensuring compliance with the condominium bylaws and internal regulations; 2512050202181904953