QUALITY AND PRODUCT ASSISTANT

Description

Job Summary: Professional responsible for executing product quality activities, including inspections, report preparation, training, and compliance with internal standards. Key Highlights: 1. Execution of activities related to product quality 2. Participation in training and review of quality processes 3. Ensuring compliance with health, safety, and environmental standards **REQUIREMENTS** -------------- * High school diploma required; pursuing higher education preferred * Microsoft Office Suite (Word, Excel, PowerPoint) * Behavioral skills (attention to detail, organization and discipline, strong communication, proactivity). **RESPONSIBILITIES** --------------------- Perform all activities pertinent to the product quality process and record, where applicable, the following actions in reports: * Opening and closing of nationalization lines, rework, stamping, kit assembly, Value Added Services (VAS), among others. * Preparation of Pilot Books and release of pilot labels on nationalization lines. * Conducting inspections of damaged products and returns, where applicable. * Sampling and dispatch of samples, where applicable. * Reading of receiving and return sensors, when necessary. * Organize and maintain archived records related to product quality activities. * Participate in and complete the trainings stipulated in the training matrix corresponding to your role, and conduct quality-related trainings. * Assist in drafting and disseminating internal communications, as well as conducting briefings. * Support reviews of Product Quality processes. * Deactivate thermal monitoring sensors received on import and transfer shipments, where applicable. * Perform sampling according to customer guidelines and local procedures, where applicable. * Record DHL or customer Quality Notifications upon identifying non-conformities in operations or during the process, in accordance with each operation’s guidelines. * Respond to audits regarding the Product Quality process. * Participate in operational PDs (Performance Development — shift start-up and wrap-up meetings), ensuring alignment between Operational and Product Quality processes. * Ensure compliance with Health, Safety, and Environment (HSE), Quality, Compliance, and Company Code of Conduct standards.**BENEFITS YOU’LL FIND HERE** ------------------------------------------ * Medical Assistance (On-site clinic, no monthly fee, extended to dependents); * Dental Assistance (Employee plan fully covered by DHL, nationwide coverage); * Meal Benefit (Meal voucher or company cafeteria, depending on location); * Transportation Benefit (Transportation voucher or shuttle service, depending on location); * Attendance Bonus; * PPR — Annual Profit Sharing Plan; * Life Insurance; * Gympass (Network of affiliated gyms); * Discount Club (Promotional discounts across multiple categories)