Collections Supervisor

R$2,500-2,800/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: We are seeking a professional to lead and develop a collections team, ensuring high performance, motivation, and excellence in customer service. Key Highlights: 1. Leadership and team development in collections 2. Delinquency analysis and credit recovery strategies 3. Guidance and feedback for team development We are looking for a professional to lead and develop our collections team, ensuring high performance, motivation, and excellence in customer service. Responsibilities: * Management and supervision of the collections team (legal or similar) * Analysis of delinquency cases and credit recovery strategies * Monitoring of targets and preparation of management reports * Guidance, delivery of feedback, and team development * Support in complex situations and process improvements Requirements: * Experience leading collections teams * Strong verbal and written communication skills * Proficiency in CRM/telemarketing tools * Currently pursuing a bachelor's degree (preferably in related fields) * Dynamic profile with strong decision-making ability Working Hours: Monday to Friday – 8:00 AM to 6:00 PM Salary: R$ 2\.800,00 Benefits: VR R$ 28,80/day Payment: R$2\.500,00 \- R$2\.800,00 per month Benefits: * Childcare allowance * Corporate partnerships and commercial discounts * Meal voucher * Transportation voucher Education: * Completed high school (Mandatory) Experience: * As a call center supervisor (Preferred) Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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