




Job Summary: A technical support professional focused on hardware, software, and infrastructure, with experience in meeting management and supporting data handling and report automation. Key Highlights: 1. User technical support and equipment maintenance 2. Support for online meetings and internal events (audio/video) 3. Data handling and report automation * User technical support (hardware and software) * Maintenance and configuration of corporate computers and mobile devices * Server support and monitoring * Incident ticket creation with Nestlé/Flag * Online meeting broadcasting via Meet and participant room management * Operation and support of audio, lighting, camera, and microphone for internal meetings and events * Data handling and support in generating reports * Basic SQL query adjustments * Implementation of technological improvements and solutions * Supporting report automation * Providing technical support to the commercial team * Identifying issues and proposing improvements


