Description
Job Summary:
Responsible for verifying and resolving fiscal invoice requests from fuel stations, monitoring collections and corrections, and managing critical customers.
Key Highlights:
1. Serving critical customers and resolving tax-related issues
2. Monitoring and tracking fiscal invoices
3. Administrative role with focus on technology and communication
RESPONSIBILITIES:
* Verify and resolve fiscal invoice requests from fuel stations;
* Proactively address issues involving critical customers;
* Share and monitor spreadsheets and documents;
* Monitor collection of pending fiscal invoices, customers' tax rules, reversals, and errors in submitted fiscal invoices;
* Request corrections to fiscal invoices.
REQUIREMENTS:
* Completed high school education;
* Experience in customer service, telemarketing, and/or administrative roles;
* Proficiency in technology;
* Good typing speed and strong communication skills.
Employment Type: Full-time CLT
Salary: R$2.200,00 per month
Benefits:
* Medical assistance
* Education allowance
* Commercial partnerships and discounts
* Free parking
* Meal allowance
* Food voucher
* Transportation voucher
Work Location: On-site