Receptionist

Description

Job Summary: Responsible for greeting clients, supporting the Estimator, handling telephone inquiries, scheduling appointments, conducting collections, and performing daily cash closing. Key Responsibilities: 1. Greet and provide support services to clients and the Estimator. 2. Handle telephone inquiries, schedule appointments, and provide information. 3. Organize information, plan daily tasks, and conduct collections. Greet, approach, and provide support services to clients and the Estimator. Handle telephone inquiries and provide information regarding the clinic, contracts, and service provisions. Schedule estimates or consultations. Assess clients' needs and direct them to the appropriate location or personnel. Organize information and plan daily work activities. Conduct collections from delinquent accounts. Schedule patient follow-up appointments one week later or as directed by the specialist; if no available time slot exists, coordinate with the Estimating Dentist for an alternative appointment. Receive payments for all contracts and private procedures, immediately record them in the system, and issue payment receipts to patients, ensuring successful completion of the process. Confirm scheduled appointments daily, one day prior to the scheduled date and time. Perform daily cash closing by verifying all system entries and payment methods, ensuring all receipts and cash are accounted for. Employment Type: Full-time, CLT Permanent Contract Salary: R$1.650,00 - R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Education: * Currently pursuing or having interrupted undergraduate studies (Preferred) Experience: * Customer service experience (Mandatory)