Description
Job Summary:
We are seeking a Receptionist to work at a hotel, responsible for providing friendly and efficient service to ensure an excellent guest experience.
Key Highlights:
1. Friendly and efficient guest service
2. Welcoming and organized work environment
3. Essential duties including check-in, check-out, and customer support
We are looking for a **Receptionist** to work at a hotel, responsible for delivering friendly and efficient service to guests, ensuring an outstanding experience from arrival through departure.
**Working hours:**
From **5:00 PM to 11:00 PM**, on a **fixed schedule** (works exclusively during this shift).
**Main responsibilities:**
* Perform guest **check\-in and check\-out**;
* Answer and forward **phone calls and messages**;
* Provide **information about the hotel, services, and local attractions**;
* Record **guest charges and close the cash register** for the shift;
* Verify **reservations and entries in the system**;
* Assist with **front desk organization** and security procedures;
* Ensure **friendly, professional, and proactive service** in all situations.
**Requirements:**
* Completed high school education;
* Strong communication skills and professional demeanor;
* Basic knowledge of **computer applications and reservation systems**;
* Prior experience in hospitality or customer service is preferred;
* Proficiency in **English or Spanish** is a plus.
**We offer:**
* A welcoming and organized work environment;
* Competitive compensation aligned with the role;
Employment type: Permanent CLT
Salary: R$2\.190,00 \- R$2\.892,04 per month
Benefits:
* Meal allowance
* Transportation allowance