Post-Consultation Reception

Description

Job Summary: Professional responsible for in-person and online customer service, handling proposal closures, answering questions, and managing post-consultation follow-ups. Key Highlights: 1. In-person and online customer service 2. Effective and proactive communication 3. Teamwork skills **Position: Post-Consultation Reception** **Location:** Cascavel/PR **Employment Type:** CLT **Working Hours:** Monday to Friday, 9:30 AM to 7:00 PM | Saturday, 9:00 AM to 1:00 PM. **Compensation and Benefits:** * Salary: R$ 1.583,00; * Meal Allowance: R$ 735,00; * Transportation Allowance; * Daily and weekly bonuses based on cash value and customer payment method; * Monthly incentive award starting from previously established thresholds, according to individual production/cash target achievement. **Responsibilities:** * Customer service; * Closing proposals for exams and/or procedures generated internally at the clinic or requested externally; * In-person and online (WhatsApp and telephone) customer service; * Tracking unfulfilled proposals via follow-up; * Clarifying patient questions regarding exams and providing instructions for their completion; * Directly clarifying questions with unit professionals when necessary. **✅ Requirements:** * Completed high school education; * Effective verbal and written communication with patients; * Proactivity; * Ability to listen and clearly express ideas; * Strong interpersonal skills and ability to work in a team; * Professional and constructive conflict management. Minimum Education Level: High School (Secondary Education)