Description
Job Summary:
Front Desk Agent responsible for guiding and performing reception services, controlling documents, providing administrative services, and managing cash.
Key Highlights:
1. Guest and supplier service
2. Documentary and administrative control
3. Cash management and invoice verification
Founded in 1988, Atrio Hotel Management specializes in the development, implementation, and management of business and leisure hotels.
It operates a unique business model that associates international hotel brands with a management system focused on investor returns and asset preservation.
Currently, Atrio operates over 80 hotels and is the largest Accor franchisee in Brazil, managing the brands Ibis Budget, Ibis, Ibis Styles, Mercure, Grand Mercure, and Novotel, as well as independent hotel brands.
Join the FERAS team!
We are seeking a Front Desk Agent to work in Foz do Iguaçu, Paraná.
Responsibilities and Duties:
Guide and perform reception services, providing various information to individuals visiting the hotel.
Support area documentary control by archiving, organizing, and retrieving documents according to established procedures.
Provide general and administrative services within the department, maintaining organization and cleanliness.
Receive, authorize, and guide supplier and service provider access when necessary and under supervision.
Perform cash control and closing, registering transactions per Autocontrol guidelines.
Execute corrections if required and securely store all receipts in the safe.
Verify invoices, checking customer and company names, amounts, and payment methods.
Ensure no invoices are missing and arrange them in descending order.
Verify outstanding balances and pending accounts.
Requirements:
Completed Bachelor's degree
3 years of experience in this field or a similar role
Additional Information:
Working hours:
Type of contract: CLT
What we offer:
Meal allowance
Productivity bonus;
English course;
Profit-sharing program;
Gympass;
Zenklub.### **Employment Type:**
CLT
### **Required Knowledge and Skills:**
null
### **Benefits:**
N/A
### **Department:**
Operations