**Job Description:** ---------------------- The telesales assistant's role involves conducting sales, prospecting, and customer service through phone calls and digital channels such as e\-mail and chat. The professional is responsible from identifying new clients to post\-sale follow\-up, aiming to close deals and ensure customer satisfaction. Main responsibilities: Prospecting: Identify and contact new customers, presenting products and services. Customer service: Clarify doubts about products, payment methods, and delivery times, as well as resolve issues. Sales closing: Finalize active sales (outbound calls) or receptive sales (incoming calls). Follow\-up: Record and monitor orders from system entry to delivery. Relationship management: Maintain contact with the client portfolio, performing post\-sale actions for customer retention. Information registration: Keep the CRM (Customer Relationship Management) system updated with customer data and interactions. Reporting: Generate performance reports and monitor metrics to achieve sales targets. **Employment Type:** -------------------------- CLT **PwD (People with Disabilities):** -------- INDIFFERENT **Benefits:** --------------- Life Insurance Sesc Membership Guguy/Gugão Membership Health Insurance Meal Allowance Attendance Bonus Discounts at Educational Institutions Dental Plan **Work Location:** ---------------------- GUGAO \- NOVA LONDRINA **Working Hours:** ------------------------ 08:00 12:00 14:00 17:00