ACADEMIC RELATIONSHIP OPERATOR

Description

Job Summary: The professional will provide multichannel support to students and prospective candidates, delivering information and processing enrollments, with a focus on solutions and lead generation. Key Highlights: 1. Active and responsive multichannel customer service 2. Providing information and assisting with lead generation 3. May be the candidate's first job **Job Description:** • Conduct active and responsive multichannel customer service (chat, WhatsApp, and 0500\); • Provide information about courses, services, and procedures to students, prospective candidates, and learning centers; • Present solutions and suggestions to expand enrollment of new applicants and enrolled students; • Process enrollments for new students via communication channels and phone calls. **Requirements:** • Completed high school education; • Experience in customer service (in-person or remote); • Strong communication skills, organization, and empathy to interact effectively with diverse student profiles; • May be the candidate's first job. **Minimum Education Level:** High School **Work Schedule:** Monday to Saturday, 08:00–14:00 or 14:00–20:00 **Benefits:** Transportation Allowance Meal Voucher: BRL 37.46/day Commission *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial