Store Manager

Description

Job Summary: Strategically and operationally manage the store to ensure excellence in customer service, achievement of commercial targets, and execution of brand standards. Key Highlights: 1. Lead and develop the sales team for high performance 2. Ensure excellence in customer service and brand standards 3. Operate with strategic vision and focus on commercial results Strategically and operationally manage the store, ensuring excellence in customer service, achievement of commercial targets, and execution of brand standards. Responsible for leading, developing, and engaging the sales team, ensuring smooth internal processes, business profitability, and store differentiation from competitors. **Main Responsibilities** * Lead, develop, and motivate the store team, promoting engagement and high performance; * Ensure full store operation, maintaining operational, commercial, and service standards; * Define, monitor, and ensure achievement of individual and store targets; * Ensure proper product demonstration, trial, and sales; * Guide and supervise the team to promote customer satisfaction, loyalty, and delight; * Participate in recruitment, selection, hiring, and termination processes for staff, including temporary employees; * Implement initiatives that differentiate the store from competitors; * Conduct and monitor technical, behavioral, and commercial training for the team; * Provide support in operational activities (inventory, sales, tax, and cash handling); * Plan staff leave and vacation schedules in coordination with the team; * Support store purchase requests and inventory control; * Initiate and monitor necessary maintenance at the unit; * Be responsible for store and cash register opening and closing; * Participate in commercial meetings, lead team meetings, and deliver continuous feedback; * Create content for the store's social media, including participation in live streams; * Manage time and prioritize tasks strategically. **Requirements** * Completed bachelor's degree; * Prior experience in team management within retail; * Experience with targets, performance indicators, and commercial results; * Knowledge of store operational routines (inventory, cash handling, tax, and sales); * Leadership, communication, and people management skills; * Organization, strategic vision, and results orientation. **Preferred Qualifications (Desirable)** * Experience in beauty, cosmetics, or specialized retail; * Experience with local marketing initiatives and social media; * Knowledge of commercial training and team development; * Experience conducting performance evaluations and delivering feedback. **Benefits** * Transportation allowance; * Incentive bonus based on achieved targets; * Benefit card.