Description
Job Summary:
Responsible for coordinating product logistics, customer service, and issue resolution, while maintaining good interpersonal relationships and alignment with sales and management.
Key Highlights:
1. Coordinate the receipt and dispatch of goods
2. Customer service and issue resolution
3. Communication and alignment with sales and management
Receipt and dispatch of products/goods: Coordinate the inbound and outbound flow of goods.
Customer service: Deliver excellent customer service by addressing customer needs and resolving issues.
Delivery coordination: Guide delivery logistics with motorcycle couriers to ensure efficient deliveries.
Data entry: Enter and maintain up-to-date information in company systems.
Issue resolution: Quickly resolve any challenges arising during operations.
Mediation and liaison: Communicate\-with sales and immediate management to ensure alignment and efficiency.
Adaptability to workflows and processes: Follow and internalize company-established procedures.
Interpersonal relationships: Maintain positive relationships with colleagues, customers, and partners.
Proactivity, problem-solving skills, and a solid understanding of logistics and customer service are essential for this role, as are strong interpersonal skills.
Employment type: Full-time CLT
Compensation: Starting from R$2\.000,00 per month
Benefits:
* Transportation allowance
Working hours:
* 8-hour shift
Experience:
* Logistics (Preferred)
Employment type: Full-time, Full-time CLT
Compensation: R$2\.000,00 \- R$2\.200,00 per month
Benefits:
* Transportation allowance
Experience:
* Logistics/customer service/sales (Mandatory)
Work location: On-site