Collections Support Assistant

Description

Job Summary: A professional responsible for handling telephone inquiries, issuing duplicate invoices (2nd copy), and supporting the collections team in dispute resolution and cancellation processes. Key Highlights: 1. Opportunity to work in customer service and support 2. Support role for the collections team 3. Requires completed high school education and proficiency in Microsoft Office **Responsibilities:** Handle telephone inquiries to resolve customer questions; Issue duplicate invoices (2nd copy); Open dispute protocols; Assist the collections team with cancellations. **Essential Requirements** Completed high school education; Proficiency in Microsoft Office. **Desirable Requirements** Six months of experience in the field is preferred. Employment Type: Permanent CLT contract Compensation: Starting from R$2.163.00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Education: * Completed high school (Preferred) Work Location: On-site