Job Summary: We are seeking proactive and curious talents to monitor and maintain traffic equipment, contributing to public safety and mobility. Key Highlights: 1. Innovative environment that values excellence and well-being 2. Opportunity for professional growth and development 3. Purpose-driven work focused on valuing life and safe traffic For 31 years, Fiscaltech has developed intelligent mobility systems focused on traffic control and enforcement, in-motion weighing, and public safety. Do you enjoy working in an environment that promotes well-being, fosters innovation, and pursues excellence? If you are proactive, take initiative without waiting for instructions, and possess curiosity, this opportunity is for you! We are looking for new talents to help us go further. **Responsibilities and Duties** * Monitor field-installed equipment using dedicated systems; * Perform online maintenance and adjustments on field-installed equipment; * Analyze image quality from equipment—both daytime and nighttime images; * Provide online support for maintenance and calibration activities performed by field technicians; * Track the progress of service orders under your responsibility, ensuring maintenance is completed within deadlines; * Prepare and analyze reports to identify technological solutions that improve internal processes; * Investigate and address root causes of technical issues, ensuring durable solutions; * Keep customers informed about request progress and resolution using available work tools; * Actively participate in relevant departmental and client meetings, sharing insights and contributing to project success; * Monitor project progress and collaborate effectively with other involved departments; * Identify new customer needs and route them to the appropriate team. **Requirements and Qualifications** **Mandatory:** * Technical or higher education degree in Electronics, Mechatronics, Telecommunications, or Computer Science; * Full availability to work on-site and undertake possible field trips for training; * Intermediate knowledge of **Linux and Windows operating systems**; * Knowledge of **computer networks (TCP/IP, VPN, communication protocols)**; * Intermediate Microsoft Office proficiency; * Proactivity, organization, and strong communication skills; * Analytical ability and logical reasoning for diagnosing technical failures; * Willingness to learn and grow alongside the team. **Preferred:** * Basic understanding of **hardware, device configuration, and embedded system connectivity**; * Prior experience with **electronic enforcement systems, CCTV, or field equipment** is desirable. **Additional Information** **Check out our Benefits Package:** Health Insurance Plan Dental Insurance Plan Meal or Food Allowance Restaurant partnership in Curitiba Transportation Allowance Training and Capacity-Building Programs Performance Evaluation and Individual Development Plan (IDP) Life Insurance Total Pass Quality of Life Program (Occupational Health / Pharmacy Discounts / Employee Assistance Program (EAP) / Nutrition) Gifts and Social Events Profit-Sharing Program (PPR) (Dependent on company goal achievement) Birthday Day Off Here, technology meets purpose—and our shared passion for making Brazilian streets and highways safer unites us as a team. Imagine being part of a team that is much more than code and systems. We are real people, working together to make a difference in people’s lives. Our mission is to value life through safe traffic, enabled by traffic enforcement, road weighing, and public safety equipment and systems. Oh, and that feeling of belonging—of being exactly where you’re meant to be, surrounded by people who share your values? Here, that feeling motivates us every day. We work side by side, celebrating victories and growing together. And yes, growth is a word we take very seriously. We continuously strive to elevate workplace quality, offer development opportunities, and foster professional advancement. After all, every person here is essential to making our company even more innovative and human-centered.