Store Operations Associate

Description

Job Summary: A professional responsible for customer service in a pharmacy, performing medication dispensing, sales, inventory management, and store organization, with an emphasis on human appreciation and innovation. Key Highlights: 1. An environment where everyone is a protagonist and agent of transformation 2. Excellent organizational climate and growth opportunities 3. Focus on human appreciation, integrity, and innovation We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We are proud of our history, which is why we do our best today while keeping an eye on tomorrow. If you value human appreciation, integrity, customer focus, results-driven performance, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with engaged individuals committed to delivering outstanding results, as well as significant growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, helping clarify doubts and providing product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Maintain organized customer service areas and shelves. Ensure hazardous products are stored properly and in accordance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a rotating 6x1 schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operations Associate Training Course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance—eligibility subject to location and position; * Dental plan—optional enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present across all states of Brazil, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human appreciation**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market under the *drugstore* concept. Our goal is not only to be a pharmacy network but an **integrated health hub**. Thus, beginning in 2016, we launched Clinic Farma—a pharmaceutical consultation service where customers receive personalized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by a shared mission: ensuring quality healthcare access across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.