Campus Support Assistant - Maringá/PR

Description

Job Summary: At Unicesumar, a leading institution in EAD and in-person education in Brazil, we are seeking a professional to join our team, focusing on providing receptive support to EAD campus employees and ensuring operational fluidity. Key Highlights: 1. Receptive support to EAD campus staff via telephone and WhatsApp. 2. Assist with operational demands and seek solutions to problems. 3. Propose improvements to campus daily routines. We are **Unicesumar**! The largest private EAD education institution in Brazil and a national reference in in-person education and Medicine. Together as **Vitru Educação, Unicesumar and Uniasselvi**, we are dedicated to individual and collective development. Our priority is learning—we make knowledge a way of life! We aim to continue growing responsibly, maintaining excellence and the values that brought us here and will carry us forward! Would you like to join us in the **Universe of Knowledge?** To learn more about **Vitru Educação** and its brands **Unicesumar** and **Uniasselvi**, visit our website: https://www.vitru.com.br/. **Work Location:** Maringá \- PR **Working Hours:** Monday to Friday, from 10:00 AM to 8:00 PM\. **Responsibilities:** * Provide receptive support to EAD campus staff via telephone and WhatsApp; * Assist with operational demands to ensure smooth campus activities; * Identify solutions for issues, errors, or failures reported by campuses; * Propose improvements for routine campus situations; **Requirements:** * Completed high school; ongoing or completed higher education is a plus; * Prior experience in customer service and conflict resolution is desirable; * Effective communication skills: verbal and written; * Confidentiality and ethics in performing duties. **Benefits:** * **Education scholarship** for undergraduate and postgraduate studies (EAD, In-Person, and Hybrid) at 70%–100% discount for employees; * **Education scholarship** for undergraduate and postgraduate studies (EAD, In-Person, and Hybrid) at 70% discount for dependents; * **Master’s and Doctoral scholarships** offering 70% discount (EAD, In-Person, and Hybrid); * **Regional health insurance plan** with co-payment; * **Dental plan** for employee, spouse, and children; * **Meal allowance;** * **Partnership agreements** with institutional clinics-schools, restaurants, and gyms. * **Advantage Club** offering up to 60% discount across 300+ partners, including pharmacies, travel services, courses, food delivery, electronics, and much more! * **Extended Maternity and Paternity Leave:** Applicable to biological and adopted children, allowing more time with your baby and adjustment to the new routine. * **Birthday Day Off:** One paid day off during your birth month! * **Transportation allowance;** * **Free parking;**